The Benefits: 28 days holiday + Christmas shutdown, Parking and Pension
The Hours: 30 hours per week, Monday - Friday 10 am - 4 pm
Our client is a specialist manufacturer and a leader in their field. Their Sheffield offices have a requirement for an experienced Administrator to join their sales support team. This is an office-based role working Monday – Friday 10 am – 4 pm.
The successful candidate will enjoy a varied Sales Administration role. This is a fantastic position for a passionate Administrator who is customer-focused, driven, and looking for a busy role. Working as part of a small and friendly team, the successful candidate will be supported and offered training and development opportunities.
Responsibilities:
1. Processing customer orders using the internal CRM system
2. Generating and issuing invoices through the CRM system
3. Taking payments on behalf of customers
4. Forging strong relationships with customers via telephone and email
5. Ensuring the company CRM system is kept up to date with customer interactions
6. Working collaboratively with the wider team including the Sales and Branch Managers
7. Providing order status updates to customers
8. Providing administrative support as required to the team
9. Other administrative tasks as required to support the business
Requirements:
1. Excellent communication skills whether via email or telephone
2. Confident managing customer relationships
3. A keen interest in learning the company’s products
4. Excellent time-management skills and ability to manage a fast-paced workload
5. Exceptional attention to detail
6. Previous experience working within sales administration would be an advantage
7. Strong computer skills including the full suite of MS Office
8. Experience of using Intact and Magento would be an advantage but not essential as training will be provided
For further information about this role please contact rebecca@benchmakrecruit.co.uk / 07714771600
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