Join Our Team as a Shared Ownership Income Officer!
Are you passionate about supporting homeowners and preventing debt? Flagship Group is looking for a dedicated Shared Ownership Income Officer to join our team and help us solve the housing crisis.
We're a social housing provider, with a goal to build homes and create sustainable communities. By joining us, not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.
Role Overview: As a Shared Ownership Income Officer, you will play a crucial role in supporting shared owners to sustain their home ownership and prevent debt. You will be responsible for the proactive and effective collection of rent, ensuring that shared owners pay their rent on time and receive outstanding customer service and support when needed. You will work closely with shared owners to understand the causes of their debt and connect them with relevant support agencies and partners.
Key Responsibilities:
1. Speak to and visit shared owners to support them in sustaining their home ownership.
2. Proactively and effectively collect rent and set up regular rent payments.
3. Prevent debt from reoccurring by understanding the causes and locating relevant support agencies.
4. Ensure compliance with the law, legislation, and Flagship's policies and procedures relating to arrears and lease forfeiture.
What We Offer:
1. A dynamic and supportive work environment.
2. Opportunities for professional growth and development.
3. The chance to make a real impact on the housing crisis.
4. Competitive Salary.
5. Benefits including 25 days Holiday (increasing to 28 with LOS), reward and discount schemes, generous company sick pay and an agile working environment.
How to Apply: If you are excited about this opportunity and believe you have the skills and experience we are looking for, please apply online by clicking the "apply online" button below. You will be asked to attach your CV and provide a supporting statement outlining why you are the right person for the job. Alternatively, you can send us a 3-minute video supporting statement by sharing the video’s link in the supporting statement box.
If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.
Closing date: 27 November 2024.
Interview date: 2 December 2024.
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