Job Overview
We are seeking an experienced and dedicated Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and organisation within our establishment. The ideal candidate will possess a strong background in hotel or hospitality settings, demonstrating exceptional leadership skills and a keen eye for detail. As the Head Housekeeper, you will play a crucial role in ensuring guest satisfaction through impeccable housekeeping services.
Duties
* Oversee the daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to the highest standard.
* Train, supervise, and motivate housekeeping staff, fostering a positive work environment that encourages teamwork and excellence.
* Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and adherence to established standards.
* Develop and implement cleaning schedules and procedures to optimise workflow and maintain consistency in service delivery.
* Manage inventory of cleaning supplies and equipment, ensuring all necessary items are stocked and in good working condition.
* Address any guest complaints or concerns promptly and professionally, striving for complete satisfaction.
* Collaborate with other departments to ensure seamless operations and enhance the overall guest experience.
Qualifications
* Previous experience in a housekeeping supervisory role within a hotel or hospitality environment is essential.
* Strong leadership skills with the ability to manage a diverse team effectively.
* Excellent organisational skills with attention to detail.
* Proficient in time management, able to prioritise tasks effectively in a fast-paced environment.
* Strong communication skills, both verbal and written.
* Knowledge of cleaning products, techniques, and safety protocols is advantageous.
* A commitment to providing exceptional service and maintaining high standards of cleanliness.
If you are passionate about hospitality and have the skills required to lead a successful housekeeping team, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £13.00 per hour
Expected hours: 37.5 per week
Benefits:
* Company pension
* Discounted or free food
* Free parking
* On-site parking
* Store discount
Experience:
* housekeeping: 1 year (preferred)
Work Location: In person
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