Communication Communicate effectively with a range of staff across disciplines, grades, and organisations. Communicate updates to the Programme Lead and wider clinic team to help with patient flow and access Utilise communication skills to foster good working relationships with staff within other teams and partner agencies to strengthen service delivery. Maintain collaborative working relationships and effective communications between all members of the multi-disciplinary team, resolving conflict and working within the team to ensure a high standard of co-ordinated client care Communication with health professionals in other agencies, locally and nationally regarding service provision and potential patient referral. To ensure visibility of the Smoke Free service across the Trust and at events and during National Campaigns To provide expert consultancy and advice to colleagues, local authority and other statutory bodies on health promotion issues within this topic area. To ensure that effective networks with key nursing, medical and primary health care staff involved in the delivery of Tobacco Dependency/Smoke Free messages, in particular to help deliver the Tobacco Dependency Programme targets, are instigated and maintained Where appropriate, interpret and present clinical information to patients and their families, demonstrating the highest levels of interpersonal and communication skills. Communicate informationto clients and families where there may be barriers to understanding. Provide relevant verbal and written information. Demonstrate ability to overcome barriers to understanding, e.g. patient/client has physical impairment, mental health condition or learning disabilities. Communicate with a diverse range of people in a compassionate and personalised way, including the ability to build rapport with clients/patients. Communicate potentially sensitive information to service users and other health professionals Service Delivery and Improvement Champion Smoke Free sites and the Tobacco Dependency Programme across University Hospitals Sussex and across the local area. Lead on service delivery of inpatients Tobacco Dependency Treatment pathway, in partnership with Senior Managers and key stakeholders including Public Health Colleagues. Ensure that protocols,treatmentpathways and guidelines reflect the latest evidence and arebeingapplied in clinical care. Plan for the expansion and continuation of the service, by regularly engaging with local authorities, Public Healthcolleaguesand the Local Maternity and Neonatal System and by submitting evidence and business cases when appropriate. Lead on novel national programmes such as Swap 2 Stop and the National Incentives schemes, ensuring implementation, audit and monitoring and evaluation. Collate, analyse and report on data relating to the effectiveness of the inpatient Tobacco Dependency Treatment programme and associated Local Quality Requirements Forge and maintain excellent partnerships with local Smoking cessation stakeholders, including specialist pharmacies and Local Authorities, to ensure a joined up and consistent approach across University Hospitals Sussex and community provision. Work with all members of the multi-professional team to develop services that meet organisational and contractual requirements, ensuring that the effective provision of all aspects of clinical care are maintained at a high standard. Be proactive in the development of practice/ services within the area of expertise, through business planning process/service development, in conjunction with Senior Managers. Action where appropriate clinical incident reports, complaints, and monitoring of the Risk Registers. Formulate, review, and implement clinical policies and guidelines relating to the inpatient Tobacco Dependency. Provide regular, clear reports on project progress. Support delivery and development of innovative ways of working with clients including the use of novel technologies. Analyse trends and highlight issues and problems and propose remedial actions using IT software and systems where appropriate. Be responsible for ensuring the Electronic Patient Record (EPR) system continues to evolve in line with service requirements. Uphold professional standards and act as advocate for the Department. Maintain a highly organised office environment to maintain confidentiality and data protection and model office standards to the wider team. Monitor, develop and evaluate client feedback in order to make service improvement recommendations and learn from good practice and successes. Attend and contribute to relevant strategic groups and meetings, both internal, external and National, as appropriate and ensure there is a two way communication process. Work autonomously in a clinical setting People Management and Development Support the Health Improvement Advisors for Tobacco Dependency in their smoking cessation role and in promoting smoke-free homes and applying the Trust Wide Smoke Free policy across all hospital sites. Actively support staff working in highly distressing situations Coordinate and oversee the support, training and effective mentorship of junior staff, students, and support workers Identify the training and education needs of Health Improvement Advisors for Tobacco Dependency and ensure compliance with statutory, mandatory and role specific training. Develop and deliver an annual training programme for staff. Act as a resource to nurses, doctors, Ward Clerks, Midwives, maternity staff and students to enable them to develop knowledge and skills. Act as an innovative and enthusiastic role model, providing both practical and theoretical leadership, guidance, and advice to staff on public health issues, promoting an open, honest, and transparent culture. Effectively manage sickness, absence, and attendance within theTrusts Policy.Management of the staffing resource and cover within the allocated financial resources and ensure that appropriate levels of staffing are always in place. Ensure protocols, guidelines, policies, and procedures are adhered to. Design and deliver training sessions for clinical staff including evaluation and monitoring, ability to use novel technology to support remote delivery and group facilitation skills. Participate in informal and formal teaching sessions for staff such asEducation Days Patient Care Delivery Maintain a visible and accessible profile in clinical areas, providing clinical leadership in tobacco dependence. Provide patients and staff with assistance advice and support. Ensure the delivery of safe, evidence-based and qualitycarewithin the area of expertise Advise on and implement changes recommended by the latest evidence to improve and maintain a high-quality service in line with the national agenda. Link and liaise with the Safeguarding Team on safeguarding issues to recognise and respond appropriately and effectively to concerns relating to all patients, potentially including families, children, and the unborn baby. To maintain detailed and accurate records (manual and electronic) that are consistent with legislation, policies and procedure, regarding interventions and advice given. Undertake any duties necessary to support the high-quality service. Learning and Development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.