Job Description
Our Head of Out Of Home is currently looking to recruit a Out of Home (OOH) Business Development Manager based Nationally.
In this role you will be expected to develop a continuous pipeline of prospects and achieve the company’s aligned revenue target. Some of the key responsibilities in this role include;
1. Identifying and developing an OOH prospect funnel sufficient in size to fund OOH new business targets as per the Company's strategic plan.
2. Monitoring performance of new customers to ensure they trade to an agreed profile. Agree and deliver action plans if variances occur.
3. Aim to successfully handover all new accounts within a 13 week period to the relevant Account Manager
4. Demonstrate commercial awareness through the need to maximise contribution and revenue generating streams such as surcharges on accounts
5. To adhere to the relevant onboarding and implementation processes for new customers to ensure a smooth transition to DPD including bespoke operations or contract negotiations where required
6. Achieving all OOH services - Ship2PUDO / Return2PUDO / PUDO2PUDO/ PUDO2home - targets and embrace all new products as and when launched by the company
7. Obtaining all the correct documentation and information required for all accounts particularly those where specific or bespoke requirements are identified and variations of terms need to be negotiated
8. To strive for the + qualification criteria each year
9. Updating and managing a SalesForce database ensuring compliance at all times
10. Ad hoc reporting or project requirements as set by Head of OOH
11. Engaging with the OOH team and the wider business to ensure the OOH proposition is tailored to customer expectations
12. Play a key role in the development of our OOH proposition ensuring we align with major OOH e-commerce shippers and platform expectations
Qualifications
To be successful in this role you will be passionate about delivering amazing service every day. Your career history will demonstrate experience in high level, corporate business development and a strong network of contacts within the industry and target markets. You will have a natural ability to engage with internal and external customers both face to face and over the phone delivering outstanding customer service to ensure our customers expectations are met.
You will possess outstanding communication, negotiation and influencing skills with
the ability to drive and implement change quickly, you will also need to:
13. Understand the needs of the customer in an ever demanding marketplace
14. Have excellent communication and influencing skills. Be comfortable liaising with all stakeholders
15. Be proficient at presenting and able to put key points across in a clear and concise manner
16. Have good organisational and time management skills
17. Have the ability to work well under pressure managing multiple priorities
18. Be enthusiastic, motivated and results driven
19. Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
20. Holiday trading
21. Enhanced maternity and paternity package
22. Free life assurance of 4 x salary on joining the pension scheme
23. Health Kiosks visiting every location
24. Vitality at Work
25. Free On Site Parking
26. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
27. Milestone Days off to celebrate with your family and friends
28. For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses