My Leeds based client is looking to recruit a ServiceNow Business Analyst to join an existing piece of work around the implementation and enhancement of ServiceNow across a wide number of Business areas, not just IT, defining drivers, objectives, scope, high level and detailed requirements. As Business Analyst, you will : • Work within a multidisciplinary agile team, maintaining and grooming the backlog, undertaking detailed analysis where required • Take responsibility for the detailed specification and modelling of holistic solutions using Agile methods and techniques • Investigate business problems and opportunities and specify change to business processes • Work effectively with key stakeholders to shape the analysis approach • Ensure vision, drivers, objectives and benefits are understood • Undertake impact analysis Within this role, the ServiceNow Business Analyst will : • Have a demonstrable career implementing ServiceNow across all business areas working within an Agile environment • Have a proven ability to work with key stakeholders in an enterprise environment • Be skilled in using Business Analysis techniques and Information modelling tools