: Dispensary Manager
Position Title : Dispensary Manager
Reports To : Operations Manager or Owner
Job Overview :
The Dispensary Manager oversees all daily operations within the dispensary, ensuring compliance with local and state laws, managing inventory, supervising staff, and providing exceptional customer service. The Dispensary Manager ensures a smooth and effective working environment while maintaining a safe, welcoming atmosphere for customers and employees.
Key Responsibilities :
* Operational Management :
o Oversee and ensure efficient daily operations of the dispensary.
o Monitor inventory levels, reorder products as needed, and ensure all stock is properly stored and organized.
o Maintain compliance with local, state, and federal regulations regarding the sale of cannabis products.
o Supervise daily opening and closing procedures for the dispensary, ensuring security protocols are followed.
* Staff Supervision and Training :
o Hire, train, and manage dispensary staff, ensuring proper knowledge of products, regulations, and customer service skills.
o Schedule staff shifts and ensure adequate coverage to meet customer demand.
o Provide continuous training and professional development opportunities for team members.
* Compliance and Reporting :
o Ensure all dispensary activities comply with state and local cannabis laws and industry regulations.
o Maintain accurate records for inventory, sales, and customer interactions, ensuring all documentation is up-to-date and compliant.
o Work closely with regulators, auditors, and law enforcement when required to ensure compliance and uphold the reputation of the dispensary.
* Security and Safety :
o Ensure that all security protocols are followed to protect the dispensary, staff, and customers.
o Oversee surveillance systems, ensuring proper use and data retention in line with legal requirements.
o Maintain a clean, safe, and welcoming environment within the dispensary.
* Experience :
o Previous experience in retail management or a similar supervisory role, preferably in the cannabis industry.
o Knowledge of cannabis products, industry trends, and legal regulations is highly preferred.
* Skills :
o Strong leadership, communication, and interpersonal skills.
o Ability to multitask and manage various responsibilities effectively.
o Proficiency in Microsoft Office Suite and dispensary management software.
* Certifications : Valid state-issued cannabis dispensary manager certification (if required by local regulations).