Signature Recruitment have partnered with a sustainable and ethical travel company in the hunt for a Travel Operations Assistant. Based out of their central Bristol office, you’ll be working as part of a friendly operations team. The Travel Operations Assistant will ensure the smooth delivery of bookings by efficiently making accurate travel arrangements and assisting in the design of customer trips created by their travel consultants.
This is a temporary role until the end of April. As part of the Booking Delivery Team, your main duties will be to issue transport tickets/vouchers, process daily administrative tasks related to sales such as sending brochures and printing and compiling and sending travel documents to clients.
Responsibilities
1. Make travel arrangements for clients (e.g., accommodation, restaurants, activities, excursions, guides, transportation, etc) by making a phone call, sending e-Mail & e-Fax, and/or using reservation systems.
2. Check availability and pricing of services (Sales Operations).
3. Work closely with the Sales teams worldwide to manage bookings for our group tour clients by planning tasks and sending reminders, checking client’s arrangements and altering the client’s travel documents/information accordingly.
4. Print general travel documents such as destination guides, dossiers, maps, etc and keeping them in stock.
5. Pack and send final trip documents (Info-Packs) to clients.
6. Monitor shared inboxes or booking queues and assist our Sales teams with queries, issues and requests.
Experiences Required
1. Administration experience.
2. Highly motivated and well-organized person with the ability to handle a large variety of simultaneous tasks.
3. Detail-oriented and careful to avoid mistakes.
4. High quality communication skills whether in writing, in-person or on the phone.
5. Flexible, with the ability to work on own initiative and to tight timescales. Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams and SharePoint).
This is a full-time, temporary role working Monday-Friday 09:00-17:30. The office is based in central Bristol. They are offering £12.60 per hour. For more information, please don’t hesitate to get in touch with Rachitha at Signature.
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