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Senior Clinical Application Support Analyst
Band 6
Main area: Clinical Applications
Grade: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 222-CORP-914
Site: Trust Headquarters
Town: London
Salary: £42,939 - £50,697 Per Annum
Salary period: Yearly
Closing: 20/01/2025 17:00
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults, and older people living in the London boroughs of Ealing, Hammersmith & Fulham, and Hounslow.
Job overview
An exciting opportunity has arisen to join the Clinical Application team at West London NHS Trust as a Senior Clinical Application Support Analyst.
We are looking to recruit an experienced and enthusiastic individual with extensive SystmOne knowledge who will be accountable for system design, development, and project-related activity within the MINT services at West London NHS Trust.
You will be working alongside clinical teams to advise on innovative opportunities, maximizing service benefits, and transforming ways of working in line with digital priorities.
Main duties of the job
The Senior Clinical Application Support Analyst will act as the subject matter expert for SystmOne, one of West London NHS Trust’s electronic patient record systems.
The post holder will be responsible for the ongoing management, design, and development of the MINT services SystmOne units, setting standards and processes to ensure the safe and effective use of its clinical system, looking for potential improvements, and rolling out new functionality when it becomes available to deliver new ways of working.
The post holder will need extensive knowledge of configuration and use of SystmOne, particularly in a mental health setting, and have experience of working with stakeholders at all levels to deliver complex change projects.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. Please view as attached.
Person specification
Qualifications
* Qualified to degree level or NVQ Level 4 or equivalent skills, knowledge, or experience in a relevant field
* Track record of continuous professional development
* ITIL Foundation or above SQL qualifications
Experience
* Proven experience of Service Changes
* Experience of system testing, UAT, and UVT
* Substantial experience in supporting Clinical Information Systems SystmOne and RiO
* In-depth understanding of SystmOne architecture
* Experience with basic SQL
* Experience of presenting and demonstrating changes and functionalities to services
As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold, the National Health Service values and principles set out in the NHS Constitution.
We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.
By applying for this post, you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo pre-employment checks which can take between 4-8 weeks. After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR).
Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.
West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
Employer certification / accreditation badges
Name: Ajay Dighe
Job title: Deputy Clinical Applications Manager, Digital IM&T
Email address: Ajay.Dighe@westlondon.nhs.uk
At West London NHS Trust, we want you to support you to build a career you can be proud of, and this starts before your first day with us. Our people live our values every day as they deliver, manage, and work to improve our services to patients, carers, families, and other professionals.
We’re committed to making our recruitment process clear and efficient. It’s in everyone’s interest that we get the very best people on board as soon as we can.
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