Join to apply for the Care Support Lead - Community Clinical role at Nourish Care.
Join us at Nourish and experience a workplace where care, impact, and fun all come together.
Our Purpose
Are you a passionate person with a desire to work for a company that is having real impact on people’s lives? At Nourish Care Systems we are currently looking for a Care Support Lead to join our growing Product Team.
Nourish is a market leader in enabling Sustainable Health and Care Systems, delivering outcomes that matter to people; it’s a new way of thinking about delivering efficient health and care at very large scale, personalised to each one of us.
The Nourish platform is flexible and configurable providing care and support teams the ability to efficiently plan, record, and coordinate care via the desktop app and on the go using the mobile app. With powerful built-in features such as reporting and analytics, custom interactions, and personalised timelines, everyone within the circle of care is continually informed, giving more time for face-to-face, person-centred care.
About The Job
You will sit within the practice team assisting in the implementation of best-practice care pathways, protocols, and therapeutics at Nourish. Used by care professionals, clinicians, friends, family and individuals these form a baseline for co-ordinating highly personalised care programmes.
You will work closely with the product team whilst reporting directly to the Clinical Safety Officer. This role will require a high level of collaboration with all Nourish teams, the Nourish user community, and those driving health and social care policy and practice.
About You
You will likely have a background in health and social care from a quality, operational or direct caring role. Preferably with experience in supporting individuals within community home care settings.
You will have a passion for working in the health and social care sector and a desire to improve outcomes through digital solutions with a willingness to keep up to date on current care guidelines, standards and regulations and how these are implemented in health and social care systems.
You will require Strong communication skills, both verbal and written, to effectively collaborate with internal and external stakeholders.
Be flexible and responsive to evolving needs and priorities.
Familiarity with the use of digital systems in a care environment, demonstrating an ability to use technology for improved care delivery. Empathy and understanding for diverse care types and sectors, to ensure inclusivity in pathway development.
Key Responsibilities
Proactively seek customer feedback and identify pathways required for development to better support the users whilst adhering to current best practice guidelines and regulatory standards.
* Support teams in software development priorities with a clinical mindset and knowledge whilst ensuring compliance with updated guidelines and best practices in care.
* Assist in identifying relevant pathways relating to specific care settings, episodes to include:
* Positive Behaviour Support
* Falls
* Nutrition
* Supported living
* Incident management
* Dementia
* Autism
Liaise with SMEs and other external professionals to support in the review and ongoing development of digital assets on the platform.
Regularly review existing and “in development” digital assets and programmes and escalate any concerns or issues to the clinical safety officer.
Support in the risk management of assets and programs delivered through the Nourish platform and monitor and address potential risks from a clinical POV.
Facilitate communication between the product team and other departments such as customer support, sales, training etc.
Ensure open communication channels regarding upcoming releases, metric measurements, and risk management.
Assist the clinical safety officer and product team in identifying the outcomes of programs being released on the platform.
Contribute to the evaluation and analysis of data to drive continuous improvement.
Nourish Benefits
* 25 Days paid leave, Plus Public holidays
* Additional incremental leave for length of service up to 5 days.
* Private Medical Insurance
* Group Life Assurance
* Dental Cover
* Optical Cover
* Employee Referral Bonus Scheme
* Enhanced Maternity leave
* Pension Contribution
* Employee Assistance Programme
* Birthday Day off
* and many more.....
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.
The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries: Hospitals and Health Care
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