Permanent (Field based role) Up to £48,000 Pension BUPA ShareSave 6.6 weeks holiday Field based role which will require travel across the UK Field Based role We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Logistics Loss Prevention and Reverse Flow Manager and you’ll be a big part of this. Role Purpose: As a Logistics Loss Prevention and Reverse Flow Manager, you will play a key role in safeguarding our logistics operations, minimising losses, and optimising the reverse flow of goods across our logistics network. You will collaborate with multiple teams to enhance operational effectiveness, improve sustainability, and protect our assets. Loss Prevention in Logistics Develop and implement strategies to reduce shrinkage, theft, and operational losses within our logistics network, including warehouses and transportation. Conduct risk assessments, identifying vulnerabilities across logistics operations, and recommend corrective actions. Collaborate with warehouse managers, drivers, and security teams to ensure compliance with loss prevention policies and procedures. Monitor inventory integrity, using data analytics to detect anomalies, trends, and areas for improvement. Investigate incidents of loss or theft, preparing reports and ensuring appropriate actions are taken. Work with third party carriers to ensure the safety and security of our products as they move through their networks Reverse Flow Management Oversee the efficient handling of returned, damaged, and unsellable goods, ensuring these processes align with company policies and sustainability goals. Partner with suppliers, distribution centres, and store teams to streamline reverse logistics processes, minimising costs and delays. Drive initiatives to reduce waste by promoting recycling, repurposing, and responsible disposal of goods. Ensure compliance with environmental and legal regulations for managing hazardous or restricted items in reverse logistics. Maximise recovery of value for items that are returned and not fit for sale in the B&Q store estate Operational Excellence and Collaboration Work closely with logistics, fulfilment supply chain, and store teams to align loss prevention and reverse flow objectives with broader business goals. Lead and support training initiatives to promote awareness of loss prevention practices and reverse logistics processes. Build strong relationships with external partners, including security providers and waste management vendors, to enhance operations. Required Skills & Experience: Proven experience in logistics operations, loss prevention, or reverse logistics, preferably within a retail or distribution environment. Strong problem-solving and analytical skills, with the ability to interpret complex data and identify actionable insights. Excellent communication and leadership abilities, with experience in managing cross-functional teams and collaborating across departments. Knowledge of legal and environmental regulations related to reverse logistics and loss prevention. Proficiency in logistics management software and tools. As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more So we can support you during the application or interview process, please contact recruitmentb-and-q.co.uk for any recruitment adjustments.