We are looking for a skilled and proactive IT Engineer to join a prestigious law firm on a fully remote basis. This role requires a professional with at least 5 years of experience in IT support, specifically with strong technical knowledge of Microsoft technologies and extensive experience managing mailbox migrations.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Key Responsibilities
* Provide remote IT support to the law firm’s staff, ensuring systems operate efficiently and securely.
* Manage and execute mailbox migrations, ensuring minimal disruption to operations.
* Administer and maintain the Microsoft tech stack, including Microsoft 365, Azure, Windows Server, and Active Directory.
* Troubleshoot and resolve issues related to software, hardware, and networking.
* Assist in the implementation and maintenance of security protocols to protect sensitive legal data.
* Collaborate with internal teams and third-party providers to ensure seamless IT operations.
* Provide guidance and training to staff on IT systems and best practices.
Requirements
* A minimum of 5 years’ experience in IT support or engineering roles.
* Strong expertise in the Microsoft tech stack, including Microsoft 365, Exchange, Azure, Windows Server, and Active Directory.
* Proven experience in mailbox migrations within a professional environment.
* Excellent troubleshooting skills with the ability to work independently to resolve technical issues.
* Familiarity with the IT requirements and challenges specific to the legal sector (desirable).
* Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
* Proactive, self-motivated, and highly organised, with the ability to manage multiple tasks effectively.