Job Description Service Lead – Power Platform Intelligent Automation and AI Consultancy Remote £60,000 - £75,000 base 20% Bonus About the Role An innovative and fast-growing technology consultancy is seeking a Service Lead to join their dedicated Managed Services team. This role will focus on leveraging Microsoft Power Platform to drive strategic automation solutions for a diverse client base. If you’re passionate about intelligent automation, stakeholder engagement, and ensuring operational excellence, this could be the perfect opportunity for you. Key Responsibilities Guide clients in optimising their use of Power Platform technologies. Oversee a dedicated team within the Managed Service division. Ensure smooth operation and governance of Power Platform assets. Provide operational support, manage expectations, and handle escalations. Work closely with developers and business teams to validate requirements and clarify technical feasibility. Identify opportunities for new automation solutions while maintaining existing systems. About You You thrive in a collaborative, innovative environment and bring a passion for automation and service excellence. To succeed in this role, you should have: 2 years of experience developing and/or supporting Microsoft Power Platform (Power Automate, Power Apps). Expertise in the Power Platform Centre of Excellence Starter Kit. A strong understanding of governance and assurance in Power Platform environments. Ability to translate technical problems into non-technical language for stakeholders. Strong organisational, planning, and self-management skills. Experience in training and mentoring support staff in Power Platform solutions. Proven ability to manage multiple priorities and respond effectively to incidents and support requests. If you’re ready to take the next step in your career and make a real impact with automation solutions, get in touch now