Position Summary
To support and/or lead the production of client proposals in line with Oceaneering’s global commercial procedure to help grow business with existing and new clients. The Tender Manager is accountable for the technical and operational requirements for applicable tenders. It is within the commercial team, working closely with sales, business development, operations, and other relevant departments to facilitate the effective development and submission of proposals and competitive tenders to a high standard, to meet client deadlines.
Duties And Responsibilities
THE ROLE / EXPERIENCE
1. Leads tenders for UK/Europe from start to finish adhering to established process. Tasks include but are not limited to the following:
2. Liaise with Sales, Operations and technical Subject matter experts (SMEs) to develop tender strategies and value proposition
3. Develop and implement compelling value proposition and strategic methodologies into the tender document
4. Understand and write technical content relevant to the scope of work with easy-to-understand user interface text
5. Collate and manage all requirements / inputs as requested by clients in line with the Global Commercial Procedure
6. Facilitate and prepare content for procedural review meetings on bid strategy, cost, risk and lessons learned
7. Prioritise multiple bids, consistently meet challenging deadlines and effectively assimilate contractual, technical and commercial information in order to provide a highly responsive level of service to meet client requirements
8. Work with internal teams to obtain an in-depth understanding of the services and the documentation requirements
9. Produce high-quality documentation that meets applicable standards and is appropriate for its intended requestor
10. Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
11. Working closely with the Tender Lead and overall, UK IMDS Commercial Department to develop centralised databases, improvements and training plans
12. Undertake any other activities as required to support business needs
13. Identify risks, opportunities, mitigation and continuous improvement plans
14. Participate in tender clarification meetings as required by internal and external customers
15. After tender award, support the preparation of contract handovers to the project team
16. Participate in tender debriefs and collate data to trend reasons for successes and failures
ESSENTIAL ATTRIBUTES
17. Ability to be an individual contributor at the appropriate level while working within a team environment
18. Ability to apply industry and technical knowledge proactively
19. Advanced written and verbal communication skills, with a keen eye for detail
20. Display required levels of engagement and a positive ‘can-do’ attitude while consistently supporting Oceaneering’s culture of safety, quality, ongoing learning and continual improvement
21. Efficiency in the use of software packages such as Excel, Word and PowerPoint; any previous proposals software knowledge ispreferred but not essential
22. Strive for continual development on a technical and personal basis including stretch assignments beyond normal role
23. Ensure any work-related concerns or breaches in business standards are highlighted to management in a timely manner and in accordance with any relevant procedures or processes
24. Eliminate waste of whatever form, to suggest the use of more environmentally friendly substances and practices and contribute to the continuous improvement of the environment
25. Ability to understand internal and external customer needs
26. Ensures that others involved in tenders are kept informed about developments and plans
27. Ability to establish and maintain tender priorities
28. Ability to plan, organise and direct the work of others
29. Flexible approach to work schedules in line with the demands of supporting wide geographical demands across multiple time zones
30. Experience working in multi-cultural teams
Qualifications
REQUIRED
31. HNC/HND in a business-related subject
32. Previous experience within a similar role or transferable skills
PREFERRED
33. Degree or equivalent qualification
34. Experience of working in the oil and gas sector
35. Experience of a similar role working within a team
Knowledge, Skills, Abilities, Competencies and Other Characteristics
36. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
37. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
38. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
39. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
40. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
41. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
42. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
43. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
44. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
45. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
46. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
47. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
48. Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
49. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
50. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
51. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
52. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
53. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
54. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
55. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
56. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
57. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
58. Knowledge of: Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Kofax.