Role - Senior Account Handler
Salary - £50,000
Location - Derbyshire
-----------------------------------
We are seeking a talented and experienced Senior Account Handler to join our client. As a Senior Account Handler, you will play a crucial role in ensuring the smooth running of a commercial insurance broker. You will work closely with Insurers and clients to provide exceptional service and support, while managing a portfolio of accounts.
Responsibilities
* Develop and maintain strong relationships with clients to understand their needs and provide tailored insurance solutions
* Manage a portfolio of accounts, ensuring all details are accurate and up-to-date
* Collaborate with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
* Keep abreast of industry trends, regulations, and changes in the insurance market to provide proactive advice to clients
* Handle inquiries, claims, and other client requests in a timely and professional manner
* Contribute to the growth of the business through cross-selling and up selling opportunities
* Mentor and support junior team members, sharing knowledge and best practices
Qualifications
* 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment
* Proven track record of managing client relationships and delivering exceptional customer service
* Excellent communication and negotiation skills, with the ability to build rapport and trust with stakeholders
* Detail-oriented with strong organizational and time management skills
* Proficiency in using insurance management systems and Microsoft Office suite
* Relevant professional qualifications such as ACII or equivalent would be advantageous
Day-to-Day
* Communicating with brokers and clients to understand their insurance needs and provide suitable solutions
* Managing a portfolio of accounts, ensuring accuracy and completeness of all records
* Collaborating with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
* Staying updated on industry trends and changes in the insurance market to provide proactive advice to clients
* Handling inquiries, claims, and other client requests in a timely and professional manner
* Contributing to the growth of the business through identifying cross-selling and up selling opportunities
* Mentoring and supporting junior team members, sharing knowledge and best practices
-----------------------------------
For more information contact: Dan Falcini
07397322650
Dan.falcini@strideresource.com
If you have the skills and experience required for this role, we would love to hear from you. Apply now to take the next step in your insurance career!