Customer Relationship Manager
Scotland (Excluding DG Postcodes)
Are you ready to take your sales career to the next level? Join Covetrus, a global leader in animal health, and be part of an incredible opportunity in a high-performing territory covering Scotland (excluding DG postcodes). This role is perfect for someone passionate about sales, animal health and customer care, with a knack for building relationships and driving growth.
About the Role
As a Customer Relationship Manager, you’ll be responsible for managing all field sales and customer care activities for veterinary practices in your territory. You’ll focus on distributing pharmaceuticals, consumables, human medicine, and other related categories. With a mix of field visits, phone calls, and video calls, you’ll engage with every account on your territory list to grow sales of our Corporate Brand products and broader ranges. This is a fast-paced, dynamic role where you’ll sell to existing customers while prospecting for new business, with a focus on increasing basket spend across all target categories.
Essential Duties and Responsibilities
* Territory Management: Develop and manage your territory using CRM tools (Qlik & Salesforce) to maintain and grow product sales.
* Sales Objectives: Achieve targets and KPIs as set by the National Sales Manager.
* Strategic Planning: Implement effective strategies using company programs to increase market share.
* Customer Focus: Respond promptly to customer concerns and provide exceptional service.
* Team Collaboration: Learn the range of Covetrus products and services, generating leads and communicating with colleagues across divisions.
* Professional Development: Attend industry seminars, training programs, and sales meetings.
* Compliance: Adhere to company policies and procedures while maintaining professionalism.
What You’ll Bring
* Experience: Sales and/or veterinary sales experience is advantageous but not essential.
* Skills:
o Relationship management
o Strong selling & negotiation skills
o Excellent communication & attention to detail
o IT literacy (MS Outlook, Word, Excel)
What You Need
* A valid driver’s license and the ability to travel within your territory.
Why Covetrus?
At Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus. Apply now to join our passionate and results-driven team!
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