Job Title: Sales Assistant at Go Outdoors
Location: 1344 Southampton, Third Avenue, Southampton, United Kingdom
Company Overview: Fishing Republic (‘FR’) is one of the largest UK fishing tackle shops, passionate about angling, offering a wide range of fishing equipment across various disciplines including coarse, carp, sea, fly, predator, and specialist tackle from over 100 brands.
Role Overview: We are seeking an enthusiastic Sales Assistant to provide exceptional customer service and contribute to the store's success. This role offers opportunities for career development within JD Group.
Responsibilities:
* Provide outstanding customer service by greeting customers warmly and understanding their needs.
* Drive sales by utilizing in-store devices, promoting the full product range, and maximizing add-on sales.
* Maintain visual merchandising standards, ensuring the shop floor is clean, well-stocked, and displays are organized.
* Support store operations, assist in other departments, and adhere to safety guidelines.
* Process sales transactions accurately, including cash and card payments.
* Upsell and cross-sell products to meet sales targets.
* Keep stock levels replenished and shelves organized.
* Address customer queries professionally and work collaboratively with team members to achieve store goals.
Role Objectives and KPIs:
* Achieve or exceed monthly sales targets.
* Meet KPIs such as Units, Conversion, ATV, UPT, and upselling/cross-selling targets.
* Maintain a high Net Promoter Score.
* Ensure stock on the shop floor is fully replenished.
Skills and Experience:
* Positive attitude towards a fast-paced, customer-focused retail environment.
* Enthusiasm for personal development and learning new skills.
* Confident interpersonal and communication skills.
* Flexibility to work various shifts, including weekends and holidays.
Benefits:
* 25% company discount on a wide range of products.
* Exclusive deals and discounts through our benefits platform (TELUS Health).
* Access to counselling, health, and well-being services.
* Internal development courses and apprenticeships with nationally recognized qualifications (England only).
* Discounted gym memberships at JD Gyms.
* Opportunities to engage in volunteer work and support initiatives through JD Foundation.
Due to high application volumes, if you do not hear back within two weeks, consider your application unsuccessful. Selected candidates will be contacted for interviews. Thank you for your interest.
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