Change ControllerCountry: United Kingdom
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As the Change Controller you are a directly accountable for the oversight of all approved changes x and take ownership.
You will be a central point of engagement within Santander, embedded within the Command Centre reporting into a Shift Manager to ensure we continue to Support Production processes through Change and Incident Management.
The difference you’ll make
1. Ensuring Change Governance upheld
2. Emergency Change Scheduling and Approval – inclusive of Attendance to Change Boards
3. Central Communication point with the ability to provide a Live status update
4. Ability to Pause all changes in co-ordination with Incident manager
5. Commander for high profile changes inclusive of joining planning sessions to ensure milestones are being met
6. Embedded into the Command Centre processes for Peace times. (Event Management), inclusive of Implement Maintenance windows
What you’ll bring
7. Risk Governance experience
8. Capability to work independently with an Analytical approach and dynamic thinking
9. Understanding of Technical and Service Logical flows
10. Capacity to communicate clearly and concisely with Senior Management
11. Ability to take ownership of situations and manage them through to conclusion
12. Agile Fundamentals - including understanding of Cloud technologies and continuous deployment lifecycle
It would also be nice for you to have
13. Previous Change Management experience
14. A sound operations environment understanding. (Major incident, Event Management and Analytics)
15. ITIL Change Management
16. Previous Banking experience
What else you need to know
We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.
This role is based at Unity Place Milton Keynes and our current expectation is at least days in the office every week.
This role is a shift-based role in a department that continues to evolve.
17. Shift allowance of % in addition to basic salary capped at k
18. Shift Pattern is on a -week cycle, shifts are : – : Days and : – : nights
19. Shifts are x days and x nights then off then repeating
Application process
If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–
st Stage – Technical Interview – this will a -min technical interview with one of the team
nd Stage – A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face to face depending on your situation
If there’s anything we can do in the recruitment process to help you achieve your best, please let us know
Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you
Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
20. Competitive salary plus a £ annual cash allowance to spend on our great range of benefits
21. Eligible for a discretionary performance-related annual bonus
22. We put % of salary into your pension, even if you don’t contribute yourself
23. We’ll pay in up to .% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
24. days’ holiday plus bank holidays, which increases to days after yrs service, with the option to purchase up to contractual days per year
25. Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
26. Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
27. / access to an online employee discount platform including retailers, entertainment, eating out, travel and more
28. Share in Santander’s success by investing in our share plans
29. Support your favourite causes through charitable giving and our community partnerships
What to do next.