Due to retirement, we are looking for a highly efficient and dynamic Credit Controller for our accounts department. This is a part-time position and will commence early March 2025. You will be working closely with our Accounts Manager, and as part of a small friendly team.
Objectives
As a Credit Controller you will administer the credit control function ensuring all outstanding debts are collected on time, whilst maintaining a good rapport with our customers and all departments within our business.
Your tasks
Evaluate and assess the creditworthiness of new and existing customers, carry out credit checks and payment history reviews.
Work with 24-7 Contracts department, Quantity Surveyors and Management teams to establish requirements regarding payment schedules, and contract terms.
Set appropriate credit limits for customers based on credit reports.
Send out monthly statements to customers and deal with any queries or discrepancies, to ensure timely payments.
Reconcile bank receipts and enter payments onto our account’s software. Save and file payment notices, remittances and certificates to relevant folders.
Communicate with customers by phone or email to discuss and address payment delays.
Monitor payment schedules and ensure payment notices are raised by Quantity Surveyors.
Take occasional card payments over the phone using Sage pay.
Generate weekly debtors reports for management, notifying them of any credit risk and highlighting areas of concern.
Stay updated on industry trends and best practices related to credit control and suggest process enhancements or system improvements when necessary.
Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
Assist the Accounts manager as and when required with tasks such as invoicing, producing applications and monitoring emails.
Utilise client software to produce payment notices and enter relevant information as required.
Initiate collection actions as agreed with the Company Director.
Skills required.
A good working knowledge of credit control procedures – experience within the Construction industry would be advantageous.
Excellent communication and negotiation skills, both written and verbal.
Excellent IT skills, including working knowledge of Microsoft Office and Sage 50
Knowledge or ability to learn software associated with the industry such as Construction Manager, Coins, WebContractor.
Strong time management and organisational skills with the ability to prioritise tasks and meet deadlines.
Ability to problem solve.
Ability to work in a calm, organised and professional manner and support other staff members as required.
Job Type: Part-time
Pay: £13.00-£14.00 per hour
20 hours per week, over 5 days - Monday - Friday
Company pension
On-site parking