Lightfoots LLP is an established and respected firm of solicitors with a solid reputation for providing quality legal advice. Our diverse business includes the full range of Legal Services to individuals and businesses and mortgage lenders.
THE ROLE
As a key player when it comes to all things Visualfiles at Lightfoots you will be instrumental in delivering the Firm’s wider case management / practice management objectives along with the relationship with the relevant 3rd party account managers.
You will also have some responsibility for the documentation and delivery of training requirements alongside the IT Training Co-Ordinator
THE CANDIDATE
Essential Skills / Experience
* Comprehensive technical understanding of Visualfiles (SOS beneficial)
* Workflow Automation.
* Development and maintenance of Case Management software, practice management or other software systems.
* Adhering to agreed procedures re full testing of all development work.
* Ensuring that technical issues are resolved as soon as possible, providing 3rd line support where necessary and establishing good communication channels and relationship management of 3rd party suppliers (Lexis Nexis & SOS).
* Management, improvement, and maintenance of the firm`s databases, including rollouts, upgrades and troubleshoot database problems.
* Communicate effectively with IT team members, management, and end users to ensure business needs are met.
* Undertake essential maintenance tasks and project work outside normal office hours from time to time, as required.
Desirable Experience which would be a distinct advantage
* Technical understanding of the Visualfiles Accelerator Framework.
* Sharepoint Online.
* Database management (MS SQL, MySQL).
* Web Server / Portal administration.
There will be scope for development in role for the right candidate that demonstrates the following qualities outside of the essential skills: -
* A willingness to learn & self-develop.
* Pro-active approach to information gathering.
* A passion for delivering an excellent service to the business.
* Excellent time management and workload prioritisation
We will consider candidates with extensive Visual files development experience for a permanent position. Please state in your application if it is a permanent position you are seeking or a contracting position.
This role can be based remotely with occasional travel to our offices in Thame, Oxfordshire.
As a Disability Confident employer, we promote diversity and provide equal opportunities for all individuals. We prioritise inclusivity and ensure we have a supportive and accessible workplace for those with disabilities. Please contact our HR team (hr@lightfoots.co.uk) if you require support to apply or attend an interview with us.