Broker Support – Specialist Finance | London City | Office-Based Are you a detail-driven professional with experience in either Commercial or Buy-to-Let (BTL) finance? Do you thrive in a fast-paced environment where delivering tailored funding solutions is at the heart of everything you do? If so, we’d love to hear from you. We are a dynamic and growing lender specialising in specialist finance solutions delivered quickly, effortlessly, and with maximum flexibility – values that continue to set us apart in the industry. The Role: We are looking for an enthusiastic and professional Broker Support team member to join our London City office. In this fully office-based role, you'll work closely with our broker partners and internal underwriting teams to ensure seamless progression of deals from enquiry through to completion. Key Responsibilities: Act as the first point of contact for broker enquiries, providing prompt, accurate, and friendly support Liaise with underwriters to progress cases efficiently and resolve any queries Input and maintain case information on internal systems with precision Support brokers with packaging requirements, documentation, and process guidance Ensure compliance with internal policies and FCA regulations where applicable Help identify opportunities to improve service levels and support ongoing business growth Requirements: Previous experience in specialist finance, particularly in Commercial or BTL lending, is essential Strong understanding of finance. Excellent communication and interpersonal skills – you’ll be the go-to contact for our valued brokers Highly organised with strong attention to detail Ability to work collaboratively in a close-knit, supportive team Fully office-based role – must be able to commute to London City daily Why Join Us? Be part of a passionate and agile team where your contributions are valued Join a company committed to delivering flexible, innovative lending solutions Opportunities to grow your career as the company continues to expand Location: London City Working Hours: Monday to Friday, 9-5.30pm office-based Salary: Competitive, dependent on experience