Job Description
Relocruitment are pleased to be partnered with one of the UK’s largest family-owned Removals firms. They specialise in International removals to worldwide destinations.
They are now seeking a Baggage Sales Consultant to join their team based in Surrey.
The ideal candidate will be a highly motivated and hardworking individual looking to expand their knowledge of the industry or simply looking for a new challenge.
A background in Sales or Customer Service is essential. Experience within the Removals industry is ideal however, candidates with a background in related fields such as transport or logistics, will also be considered.
This role operates in a fast-paced environment, but you’ll be joining a friendly team with a strong work ethic.
The working hours are Monday – Friday, 8:45am – 5pm with a 30 minute lunch OR 8:45am – 5:30pm with a 1 hour lunch.
Duties will include but are not limited to:
* Making initial contact with customer
* Quoting customer for baggage / courier department (moves under 20 pieces)
* Follow up with quoted customers to turn enquiry to booking
* Liaising with couriers and operations to book jobs in
* Providing customer care and customer service during the removal
* Obtaining payments and documents for shipping
* Assisting with customer queries
* Assisting warehouse and duties in warehouse for labelling packages, warehouse organisation