Head of Hospitality – County Louth – Award winning organisation
The role:
The Head of Hospitality is responsible for overseeing the day-to-day operations of the catering, housekeeping, and front-of-house departments. This role ensures seamless service delivery, high standards of guest experience, and the efficient management of resources, including staff and facilities
This is an exciting opportunity for an experienced Duty Manager to take the next step in their career in this newly created position.
The main responsibilities:
* Supervise the team of housekeepers to ensure the highest standards of cleanliness and presentation across all accommodation.
* Lead the front-of-house team, ensuring the highest level of customer service is delivered to all guests.
* Coordinate hospitality for all corporate bookings, including guest welcomes, exits, and room setups, ensuring everything meets the expectations of corporate guests.
* Work closely with the Activities Manager to ensure the hospitality aspects of corporate and group bookings are executed to a high standard.
* Manage room setup, guest interactions, and overall event experience from a hospitality perspective, ensuring the smooth operation of all corporate events.
* Promote a culture of safety within the team, making sure that all staff understand the importance of guest and employee safety.
* Regularly review and update health and safety practices, ensuring compliance with legal and company standards.
* Act as General Manager when required, taking on additional responsibilities to ensure the smooth running of the centre.
* Perform other tasks and duties as needed, adapting to the needs of the business.
The ideal candidate:
* Proven experience in hospitality management, ideally in a high-volume environment.
* Strong leadership and communication skills, with the ability to manage and motivate a diverse team.
* Excellent organisational skills and attention to detail.
* Experience in managing guest relations, including corporate clients.
* Ability to handle multiple responsibilities and thrive in a fast-paced environment.
What’s on offer:
* Competitive base salary up to €42k.
* Attractive annual leave balance
* Free on-site parking
* Career development opportunities
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Rebekah Mulligan, Senior HR Recruitment Specialist at MCS Group
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs
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