Dove & Hawk are working with a boutique Block Management department who are seeking an experienced Block Property Manager to step into a Head of Block Management role. If you're looking to take the next step in your career and join a dynamic team focused on delivering high-quality property management services, we want to hear from you!
Key Responsibilities
* Lead and oversee the delivery of high-quality property management services for a wide range of mixed-use, complex developments.
* Manage a diverse portfolio of properties, ensuring each meets the highest standards.
* Foster and maintain strong client relationships, providing exceptional client care.
* Supervise, support and provide training to a team of Property Managers to ensure targets and deadlines are met.
* Contribute to the growth of the business by identifying opportunities to generate additional income, producing tenders and winning new business.
* Stay up-to-date with government regulations and industry guidelines, ensuring compliance across the portfolio.
* Manage and review service contracts and annual orders, ensuring they align with company standards.
* Conduct property inspections and compile detailed reports on findings.
* Undertake regular risk assessments for properties in your portfolio and coordinate necessary actions to mitigate risks.
* Review and address health and safety reports, working with consultants and contractors to implement rectification measures where required.
* Attend and chair client meetings, including some out-of-hours attendance at AGMs.
* Prepare and manage service charge budgets in line with company and client expectations.
* Play an integral role in driving the business forward and contributing to its ongoing success.
* Drive growth and development of the department.
* Mobilise and integrate both new build and existing build Clients into the portfolio.
* Management of Section 20 Consultations, ensuring adherence to the Landlord and Tenant Act 1985.
Skills & Experience Required
* Minimum of 5+ years of experience in Block Property Management.
* Strong IT skills, with proficiency in property management software and Microsoft Office.
* Excellent customer care, communication, and relationship-building skills.
* Exceptional organizational and time management abilities, with the flexibility to handle changing workloads.
* Motivated, proactive, and able to work effectively as part of a team.
* Professional, well-presented, and able to engage confidently with clients and stakeholders.
* IRPM/MTPI qualifications are desirable but not essential.
* Solid knowledge of the Landlord and Tenant Act, as well as RICS and ARMA guidelines.
Salary Budgets: £45-55,000 basic salary plus commissions from new business brought into the portfolio.
Required working hours: Monday to Thursday 9am-6pm, Friday 9am-5pm with 2 working from home days.
If you're ready to take on a leadership role in a respected company and continue developing your career in Block Property Management, we'd love to hear from you. Apply today or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 10987.
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