Job Summary
Are you looking for a new challenge? We are looking for a candidate who is enthusiastic, willing to learn, self-motivated, and has a positive approach to overcoming challenges. The successful candidate will be joining a supportive, forward-thinking department which values teamwork and a positive, proactive approach.
You would be based with our friendly maternity team in our antenatal clinic at St Peter's Hospital. This post is a Monday - Friday post.
Administration experience would be beneficial but not essential as full training regarding the role will be provided. You will need to be computer literate to succeed in this role - particularly Microsoft Excel.
Although this is fundamentally a clerical post, there will be interaction with patients, especially via telephone communication. Whilst NHS experience is not essential, experience of working with hospital systems, or similar systems outside of the NHS, would be beneficial.
It is also envisaged that this post holder will support the department to help submit data to the quality & safety team, contribute to internal and external reports required, and attend meetings.
So if you would like to join our team, apply today to let your future be our future and join us on our journey to becoming an outstanding maternity unit.
Main Duties of the Job
The post holder will have overall responsibility to provide efficient and effective failsafe processes for antenatal & newborn screening pathway, immunisations, maternal diabetic pathway, and our Tommy's clinical decision tool.
* Ensuring that all administrative duties are performed efficiently
* Daily review of databases to confirm completion of all screening tests / identify any missing results
* Collation of data for national reporting, audit, and any other reports as required by the ANNB screening coordinator
* Support the leads in producing local and national reports for the Trust
* Collate and submit maternity and neonatal immunisation data
* Provide a comprehensive and quality administration service to the designated department managing and prioritising workload, liaising closely with the other administration staff and management in the Department
* Organise and coordinate ANNB Screening meetings including provision of agenda, minute taking, and providing appropriate documentation for action/review
* Provide written correspondence with regard to results outcomes, to the patient, General Practitioner, and other stakeholders
* Provide empathetic verbal support for patients/carers via face-to-face contact and over the phone.
About Us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow, and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists, and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits, and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team.
Although it isn't the Trust's normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Date Posted: 13 February 2025
Pay Scheme: Agenda for change
Band: Band 3
Salary: £25,329 to £26,958 a year pa inc. HCAS
Contract: Permanent
Working Pattern: Full-time, Job share, Flexible working
Reference Number: 323-AC4835-JN
Job Locations: St. Peter's Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ
Job Description
Job Responsibilities
Failsafe Process/Failsafe checks should be a closed loop process. This requires effective monitoring at the time the required activity is commenced and the point at which it is concluded. This should be recorded through systematic processes using digital systems. The process should ensure that all opened loops have been closed within an appropriate timescale and all escalations carried out as appropriate.
Person Specification
Skills Essential:
* Patient-facing roles - able to understand an individual's communication, physical & emotional needs; recognise their needs and preferences.
* Able to use initiative and judgement in dealing with sensitive issues with day-to-day issues and queries.
* Able to work individually and within a team in a busy work environment.
* Excellent written and verbal skills.
Desirable:
* Knowledge and experience of Cerner and other NHS software.
Qualifications Essential:
* Maths and English GCSE grade C or equivalent
* A Levels or equivalent or relevant experience.
Desirable:
* IT/Administration qualification or equivalent.
Experience Essential:
* Understanding of Microsoft/Excel and willingness to learn new systems
* Experience of dealing with and communicating sensitive information.
Desirable:
* Maternity Services experience.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name: Ashford & St. Peter's Hospitals NHS Foundation Trust
Address: St. Peter's Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ
Employer's Website: https://www.ashfordstpeters.nhs.uk/ #J-18808-Ljbffr