Spire Leeds Hospital is looking to recruit a Administrator on a bank basis. The Patient Administrator will ensure the provision and maintenance of an efficient patient administration service within the hospital and provide information to patients, consultants and other relevant departments in a timely and courteous manner. Overall Responsibilities Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP) Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held Maintain departmental electronic and manual filing systems accurately Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. Undertake any training or development as required to acquire skills and knowledge to undertake role competently Qualifications and Training Good standard of secondary education with demonstrable literacy and numeracy skills Experience of working independently using own initiative. Working to deadlines Team work Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire’s specialist resourcing team. We commit to our employee’s well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. About Us At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development. We have achieved our market leading position because of our Purpose, which is to make a positive difference to peoples lives through outstanding personalised care. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards. About the Team Spire Leeds Hospital is amongst Yorkshire’s largest hospitals offering treatment across over 30 medical specialties including orthopaedic surgery, cardiology, oncology (cancer care) and general surgery. Treating adults and children and part of the award-winning Spire Healthcare group, multi-disciplinary teams provide fast, personalised healthcare.