Job Title: Team Leader
Department: Support & Care - Domiciliary Care
Salary Scale: £37,000 per annum (rising to £42,100 with service)
Responsible To: Manager
Contract Type: Permanent
Location: West Tyrone (Castlederg/Sion Mills)
Hours of Work: Full/Part Time and Relief
(Covering a 24 hour, 7 days per week Rotational Shift Roster)
About Trinity
You are joining Trinity Support & Care Services, an innovative organisation, providing quality assured, safe, and person-centred residential care and outreach support services to children and adults with intellectual disabilities.
Key purpose of the job:
The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical and emotional needs of service users, with an Intellectual Disability, Autism Spectrum Disorder or associated Mental Health needs.
Main responsibilities
As Team Leader you will be responsible for leading and managing a staff team, co-ordinating shift activity and delegating tasks accordingly to ensure that service users receive the appropriate support and care.
Service User
* Assist in the implementation of clinical/Social Care policies and guidelines which support person-centred services in line with National Quality Standards and all legal frameworks.
* Assist in the Management of service user care to ensure the highest professional standards using an evidence-based approach.
* Coordinate and prioritise appointments in liaison with multi-disciplinary teams.
* Participate in quality improvement initiatives to improve service user satisfaction.
* Deal with complaints, in a professional, logical and coherent manner; as per policy.
* Work under the direction of the Assistant/Manager to ensure that the highest possible standards of care are maintained.
* Actively promote the participation of persons with a disability in the planning of the centre/home.
* Report immediately to the Assistant/Manager any incident of concern involving either staff member or resident.
* Work in partnership with multi-disciplinary teams, families and other key people to support each service user to achieve their personal goals.
* Act as key worker for named service users where appropriate.
* Provide individualised support, using a facilitative and strengths-based approach to personal care.
* Promote the social interaction of persons with a disability, with the wider community.
Staff Management
* Provide support/supervision to other front-line staff.
* Ensure staff members are fully informed on all matters affecting the day-to-day running of the services.
* Participate in matters concerning discipline, grievances, untoward incidents and complaints, when required.
* Participate in the recruitment of team members where appropriate.
Health and Safety
* Ensure that services are compliant with the requirements of the Health, Safety and Welfare legislation.
* Perform duties in accordance with the organisations policies and procedures.
* Ensure that accidents and incidents involving service users/visitors/staff are recorded in line with policy.
* Ensure all staff members are aware of their responsibilities in the event of an emergency accident/incident.
Record and Financial Management
* Maintain accurate and comprehensive records as required in the individual service.
* Support service users to manage their personal monies, and document all transactions.
* Ensure that files are up to date and stored in an orderly and secure fashion.
Training and ongoing development
* Be aware of current developments in disability services and maintain a commitment to ongoing professional development.
* Attend and participate in continuous professional development.
* Educate and support all assigned staff members, including the induction of new staff.
Person Specification Team Leader
Essential Criteria
A third level qualification in the area of health & social care (e.g., Social Work, Social Care, Social Policy, Psychology) and a minimum of two years experience in similar settings.
Previous experience of managing a team in a residential setting for people with disabilities.
Desirable Criteria
Experience of leading a team of staff in a social care environment.
Method of Assessment
Application form and verification of certificates; Interview and/or practical assessment.
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