Job Reference: Req no 19740
Band: D
SDD24
Salary: £53,000 - £71,000 depending on relevant skills, knowledge and experience.
Contract type: (Permanent role)
Location: Office Base is Newcastle, Glasgow or Salford, This is a hybrid role and the successful candidate will balance office working with home working
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack
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Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application.
Job Introduction
Are you excited about how to capture data to turn into actionable insights?
Do you want the job satisfaction of knowing what you do improves the lives of millions of people across the UK?
As a Principal Data Tracking Implementation Analyst at the BBC, you will play a pivotal role in helping us collect the data we need to make data informed decisions. You will be working alongside our product managers and product analysts to understand what metrics and KPIs need to be tracked, and then translate them into the right data structures and schemas. You will also work with our engineering teams to help them tag the events/properties correctly. You will also be working with our data governance colleagues to update our data dictionary with the right business information.
By contributing to the tracking implementation plan and roadmap across the portfolio, you’ll be helping us to have high quality data to make decisions for the future.
Within the Product team you will be focused on making sure we have the implementation to ensure we are collecting the data we need to inform the decisions we want to make. This role will not purely be focused on implementation, nor be the only one working on that, but is there to give greater focus on this very important area.
Key Responsibilities and Accountabilities
You will:
1. Contribute to the data tracking plan for the digital product portfolio by collaborating with key stakeholders across the BBC on roadmap alignment
2. Drive the strategic direction of our tracking schema evolution, ensuring alignment with the broader visions of our various digital products
3. Lead and drive the definition of tracking event schemas across multiple products; conforming to a coherent event taxonomy and naming standards and conventions
4. Transform business requirements to technical event specifications developed with other members of the Product Management and Analytics teams
5. Own acceptance criteria, definition of done and troubleshooting of analytics related issues and provide QA sign off for tech implementation alongside product engineering teams
6. Communicate the importance of data tracking to a range of audiences
7. Implement data quality checks to ensure high quality for the data collected and work with Data Governance teams to ensure we adhere to BBC wide processes and standards
8. Provide subject matter expertise concerning the solution roadmap for tracking across the business
9. Provide support to stakeholders for questions, advice or incidents relating to tracking or tracking schemas
10. Potentially line manage other tracking implementation analysts
Knowledge, Skills, Training & Experience
We are looking for someone with the following skills and experience. Please do not think you have to tick all boxes, you will be working in a supportive and collaborative team, where we aim to put everyone in the condition to contribute at their best and feel that their work is useful and valued. Besides, you will find great development and learning opportunities to support your professional growth. We value diversity and are committed to be truly inclusive and a place where everyone belongs.
Technical skills
11. Previous experience implementing data tracking or tagging in websites, web applications and/or mobile applications at scale
12. Previous experience of creating and implementing tracking plans across a portfolio of products
13. Previous experience of leading others to in tracking implementation roles
14. Previous experience of translating business requirements into technical/data requirements
15. Experience of using analytics tools (e.g., Google Analytics, Adobe analytics, ATI Piano, Mixpanel) or tagging tools (e.g., Google Tag Manager)
16. Strong understanding of data tracking and tagging best practices
17. Some experience of using SQL, HTML and Javascript
18. Experience of working with data quality tools or writing data quality test is a bonus
19. Experience of working in media organisations is a bonus
Teamwork and stakeholder management
20. Ability to listen to others’ ideas and build on them
21. Ability to clearly communicate to both technical and non-technical audiences.
22. Ability to collaborate effectively, working alongside other team members towards the team’s goals, and enabling others to succeed, where possible.
23. Ability to prioritise. A structured approach and ability to bring other on the journey.
24. Strong attention to detail
About the BBC
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.