Salesforce Engineer
Department: Software Development
Employment Type: Permanent - Full Time
Location: London - Paddington
Description
We are seeking a Salesforce Developer to join our Engineering Team. Someone who is willing to be part of a growing team and assist in the development of that team. We are seeking someone who is open to new ideas, products, and ways of working. The role involves working closely with stakeholders to understand their needs, translating and designing those needs into solutions, and ensuring that the platform’s utilization is optimized.
The ideal candidate will have at least three years of experience with technical implementations and Salesforce Development. Using their expertise, problem-solving ability, and creative flair, the consultant will design, build, configure, develop, deliver, and deploy Unity PMS (previously NebuLAW built on Salesforce) projects for our clients. The developer will also help design the solution for the customer based on their requirements utilizing Salesforce best practices in design, development, and deployment strategies. The developer will document the HLD and to-be process designs, application designs, and deployment strategies.
The individual will need to have strong communication & documentation skills, 3 years Salesforce experience, and possibly experience in the Legal Industry.
Key Responsibilities
* Analyse business processes and requirements and develop detailed system process flows to support design to deliver tailored solutions for the business using Unity PMS (Previously NebuLAW built on Salesforce) and other connected technologies.
* Design, code, test, and implement custom Unity PMS AU (previously Nebulaw) solutions on the Salesforce platform.
* Perform Salesforce integrations with other systems and applications.
* Create and maintain documentation on processes and application configuration.
* Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
* Provide technical support to Salesforce end users.
* Keep abreast with new Salesforce features and functionalities to provide recommendations for process improvements.
* Troubleshoot and resolve bugs.
* Participate in project discovery sessions.
* Design, operate, and integrate Unity PMS systems to enable efficiencies in key areas of the business.
* Use Salesforce automation to streamline internal processes.
* Work with other project team members (Salesforce Functional consultant, BA, project manager) to develop and deliver customer solutions.
* Identify project issues and risks, and present alternatives for alleviating or resolving them.
* Document system designs, data models, and core processes.
* Work with our Product team to understand upcoming product enhancements and to identify any future product suggestions that could benefit the growth of the product.
Skills, Knowledge & Expertise
* Excellent communication and presentation skills.
* Ability to manage multiple stakeholders and projects simultaneously.
* Advanced experience with Salesforce configurations.
* 3+ years Salesforce Developer experience.
* Advanced knowledge of Salesforce CRM platforms.
* Salesforce Administration Certified.
* Salesforce Platform Developer I Certified - beneficial.
* Other Salesforce Certification - beneficial.
* Background in CRM process design and implementation.
* Experience with enterprise integration tools and ETL (extract, transform, load) tools.
* Experience in Legal PMS solutions an advantage.
Job Benefits
At Dye & Durham, we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.
Do you share our DNA?
* We ask how tomorrow can be better than today.
* We are passionate about solving our customer's challenges.
* Our ideas break boundaries.
* We value different perspectives and encourage dialogue.
* We take ownership and celebrate together.
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