Oakfields Health Group
We are looking to recruit to the following position:
Receptionist/Administrator Part-time permanent 25 hour post
Salary - £12.00 per hour
This is an excellent opportunity to join an expanding team at dynamic and forward-thinking semi-rural practices, based in excellent purpose-built premises. Easy access to both practices from Newcastle and Durham. Both practices are based in the Derwentside locality of County Durham, situated on main bus routes with free parking available.
About us:
* Oakfields Health Group operates from 2 surgery premises: Oakfields Health Centre & Dipton Surgery.
* Growing list size of circa 7,600 patients.
* Core opening hours 8.30am-6pm, Monday to Friday.
* Currently 5 GPs, 3 Nurse Practitioners, 2 Practice Nurses & 2 HCAs.
* Reception/admin/secretarial team across the 2 sites comprises 10 staff & 2 Service Managers.
* Excellent Dispensing service at Oakfields Health Centre.
* Paper-light SystmOne practice.
* Consistently high patient satisfaction.
About you:
As a Receptionist/Administrator, you will:
* Provide a welcoming point of contact for all patients & visitors to the practice, ensuring that each individual accesses the services or information appropriate to their needs.
* Provide efficient clerical and administrative support to all members of the practice team and attached community staff.
* Operate and maintain essential practice administrative systems and procedures, maintaining strict confidentiality and data protection.
* Control all patient files and related admin to required quality standards and in line with information governance, GDPR and DPA regulations.
* Maintain accurate records.
* Demonstrate excellent customer service skills, a good telephone manner, and strict confidentiality.
* Have experience working in a GP Practice / Health Care setting (preferred).
* Be able to travel independently between both practices.
Application Process:
Please send CVs and cover letters via post or email to:
Post to: Trina Gladstone, Service Manager
Dipton Surgery, Front Street, Dipton, Stanley Co Durham DH9 9DA
Email to: trina.gladstone@nhs.net
Closing date: Friday 29th November 2024
For practice profile, please visit www.oakfieldshealthgroup.co.uk
Job Types: Part-time, Permanent
Pay: £12.00 per hour
Expected hours: 25 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Day shift
* Monday to Friday
Education:
* GCSE or equivalent (required)
Experience:
* Customer service: 1 year (required)
* Administrative experience: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Application deadline: 29/11/2024
Reference ID: Receptionist/Administrator
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