Claims Handler (Commercial) - Carrickfergus - Permanent
Our client has ambitious plans to become Northern Ireland's largest insurance provider. If you have some experience in the insurance industry and are ready to take your career to the next level, apply today!
Location:
Antrim, United Kingdom
Job Category:
Other
EU Work Permit Required:
Yes
Job Reference:
b3e521af55ca
Job Views:
104
Posted:
14.03.2025
Expiry Date:
28.04.2025
Employee Benefits Package:
1. Salary is negotiable depending on experience
2. 20 days annual leave plus 11 statutory days (with additional annual leave accruing based on length of service)
3. Competitive Company Pension Scheme
4. Private Medical Insurance
5. Eye care scheme
6. Staff Discount
The Role:
1. Ensure that daily workflow is managed efficiently.
2. Taking first notification of accidents/losses from clients and arranging onward reporting to insurers, as well as managing the claim to settlement.
3. Ability to display a combined level of expressing empathy along with competency is essential.
4. Provide an expert and prompt service to all stakeholders.
5. Day-to-day management of new and existing claims at the highest possible level of customer service, including administration.
6. Any additional duties or projects deemed necessary and reasonable by line manager.
Criteria:
1. 5 GCSEs at grade C or above (or equivalent) including English and Maths.
2. Previous experience working within the general insurance industry in a busy office environment.
3. Working knowledge of Insurance systems.
4. Customer service experience.
5. Basic knowledge of Excel.
6. Excellent communication and negotiation skills.
7. Ability to work to multiple deadlines while maintaining accuracy.
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