Service Engineer (UK) Inspection Equipment
Mechanical bias
Location: Oxfordshire (open to south of Bham)
Salary: GBP35,000 + overtime (OTE GBP10,000+)
We are seeking a Service Engineer to join our team, responsible for the service, repair, and support of industrial Metal Detection, Checkweighing, X-Ray, and Vision inspection equipment across the UK. There is also an option to travel internationally if desired.
Key Responsibilities:
* Customer Support & Training: Commission new machinery, perform validation visits, and provide technical support via phone and on-site visits.
* Product Performance & Upgrades: Train users (QC, maintenance, and operators) and apply software enhancements to improve equipment performance.
* Fault Diagnosis & Repairs: Identify and resolve product issues, ensuring high customer satisfaction and providing feedback to Technical and Production teams.
* Sales & Inter-Departmental Support: Work with the Sales team to identify upgrade opportunities and uneconomic repairs, assist Production with customer returns, and support after-sales upgrades or refits.
What We Are Looking For:
* Experience in electrical & mechanical engineering (field service experience preferred).
* Background in the food manufacturing industry (preferred).
* Strong problem-solving skills and ability to work independently.
* Excellent communication skills with a personable approach.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Full UK driving licence and willingness to travel (UK and occasional international trips).
What We Offer:
* Company vehicle, mobile phone, and Surface Pro provided.
* Overtime rates:
o 1.5x Monday to Friday
o 2x Sunday/Bank Holidays (paid door to door)
* GBP40 per night away from home (plus hotel and food covered).
* No formal on-call requirement; we prioritize work-life balance.
* 25 days holiday + bank holidays.
* Company pension (You 5% / Employer 3%).
* Eyecare & Cycle to Work Scheme.
* Employee discounts on high street stores, entertainment, holidays, and gyms.
* Employee Assistance Program confidential support and weekly webinars.
* Full induction and ongoing training relevant to the role.
* Opportunities for career development through a structured development plan.
If you are looking for a well-rewarded field service role with a company that values work-life balance, we would love to hear from you.
Apply today! Contact Dan Walton on (url removed).
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