Care Coordinator - Shoreham, Petts Wood & Longfield, Shoreham-by-Sea
This role involves scheduling and coordinating care services for clients, building relationships with clients and care professionals, and ensuring efficient service delivery.
Responsibilities:
* Develop effective schedules considering travel, holidays, training, and cancellations.
* Respond to schedule changes and liaise with team members.
* Match Care Professionals to clients and facilitate introductions.
* Maintain consistency in care schedules and foster positive relationships.
* Collaborate with recruitment and care teams to meet staffing needs.
* Manage client and Care Professional information in the electronic system.
* Conduct care consultations, risk assessments, and develop care plans.
* Perform quality assurance visits and participate in on-call duties.
* Ensure compliance with company policies on equality and diversity.
* Willingness to carry out emergency care calls and drive as needed.
Qualifications:
* Experience in scheduling within home care or logistics.
* Proficiency with IT systems, including Microsoft Office, Google Suite, and CRM software.
* Resilient, positive, with excellent communication skills.
* Organized, detail-oriented, and able to work under pressure.
* Team player with strong interpersonal skills.
* Ability to multi-task and work independently to meet deadlines.
Additional Information:
We value passionate individuals committed to care and diversity. This role requires a full driving license and involves DBS clearance. We encourage applications from all community sections to reflect our diverse neighborhoods.
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