Apprentice IT Helpdesk Technician\n\nLaunch your career with Linear Groupâs Apprenticeship Programme\n\nAbout Us: Linear Group, a major player in the construction and fit-out industry, is expanding its IT team This is your chance to join a thriving company with a string of successful project wins across Scotland and a strong projected year ahead.\n\nOur Recent Successes:\nâ¢\t50 Bothwell Street, Office Extension and Refurbishment, Glasgow - £11m\nâ¢\tSkypark Fit-out, Glasgow - £1.5m\nâ¢\tThe Fringe Offices, Edinburgh - £5m\nâ¢\tDunbar Golf Clubhouse & Driving Range - £3.5m\nâ¢\tGlencadam Distillery Visitors Centre & VIP Suite, Brechin - £6m\nâ¢\tPWC Office Fit Out, Aurora Building, Glasgow - £3m\n\nJob Overview: We are now seeking an Apprentice IT Helpdesk Technician to join our Motherwell office. If you have a keen interest in IT, perhaps with qualifications from school or college in a relevant subject, and a robust outlook on life with a determination to carve out a career in this industry, this could be the opportunity for you\n\nThe apprenticeship will see you work and study towards SCQF Level 8, earning while you learn as a member of our dynamic team.\n\nApply today And start your exciting career journey.\n\nSalary: £16,000 - £18,000 per annum, which can rise to £24,000 per annum.\n\nWorking Hours: Monday to Friday, 8am - 5pm (39 hours per week).\n\nBenefits:\nâ¢\tStay Healthy: Enjoy private healthcare coverage after your probation period, so you can stay in top shape without worrying about medical bills.\nâ¢\tGrow with Us: There's plenty of room to grow and advance in your career over time, with opportunities to take on new challenges and responsibilities.\nâ¢\tSecure Your Future: Benefit from a solid pension plan to help you save for the future while you focus on building your career now.\n\nFuture prospects:\n90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Key Responsibilities:\nâ¢\tRespond to customer inquiries and provide technical support via phone or helpdesk portal.\nâ¢\tDiagnose and resolve technical issues.\nâ¢\tInstall and update software.\nâ¢\tRemotely access and troubleshoot hardware or software.\nâ¢\tFollow up with customers to ensure satisfaction.\nâ¢\tRegularly deploy new hardware, including Windows laptops, iPads, and iPhones. Skills and Attributes:\nâ¢\tConfident\nâ¢\tMotivated\nâ¢\tOrganised\nâ¢\tPersonable\nâ¢\tGood communicator\nâ¢\tHonest\n\nDoes This Sound Like You? \n\nImportant information:\nThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.\n\nStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.\n\nOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. \n\nIf you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW