Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.
At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Explore our opportunities and discover how you can make a difference with us!
Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak spa membership
• 20% discount on Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards
Key Attributes
* Experience of managing high end hotel
housekeeping and self-catering departments
* Ability to organise, support and develop a team
* Up to date knowledge of legislation & current best
practice
* A team player
* An excellent eye for the small detail
* Ability to work with a diverse team
Role & Responsibilities:
* Manage the department as outlined in the HOD Managers
manual
* Manage the daily activities of the Housekeeping
department to include appropriate cleaning of all rooms, corridors, guest lounges,
washrooms, restaurant areas and all public spaces. Self-catering lodges and Cottages
* Ensure periodic deep clean is carried out within hotel
areas
* Conduct quarterly H&S safety checks within hotel to
meet legislation
* Carry out monthly and weekly stock counts and order as
per policy
* Carry out monthly room audits with support of Front of
House Manager
* Attend weekly meetings as required
* Planning, organising and directing team members to ensure
the highest degree of guest satisfaction is met.
* Daily supervision of the housekeeping staff, including
the room attendants, public areas, turndown and laundry teams
* Purchase, re-order and maintain housekeeping supplies and
inventory.
* Conduct pre-arrival inspections of all rooms prior to
guest arrivals
* Recruit and train all new housekeeping staff members.
* Maintain the housekeeping budget through control of
labour and resources.
* Uphold the
highest standards of cleanliness, safety, and conduct to meet hotels standards.
* Knowledge of
COSHH and safety standards within Housekeeping department.
* Ensures the
proper maintenance of all equipment;
* Make
arrangements for repair and/or replacement of used and damaged equipment with
maintenance team.
* To ensure good working relationship with all other
departments and communicate information throughout the hotel.
* To understand
responsibilities in relation to Fire Procedures, Health and Safety, COSHH,
Infection Control and Emergency Aid.
* All other duties as required