Job Title: Service Advisor
Salary: £27,500 basic salary plus bonus - OTE £39,500 (Uncapped)
Hours: Monday - Friday 8am - 5:30pm or 8:30am - 6pm (42.5 hours per week) 1 in 3 Saturdays 8am - 1pm (Paid at overtime)
Hawkfield Recruitment is recruiting for a Service Advisor for an award-winning and rapidly growing Dealer Group based in the Burntwood area.
Our client is a main dealership based in the Burntwood area and they are looking for a motivated Service Advisor to join their high-performing team. This is a fast-paced role in a busy aftersales department. The successful candidate will have previous experience within the Aftersales department.
Responsibilities of Service Advisor:
1. Working alongside technicians to ensure the smooth running of the workshop
2. Supporting the aftersales team
3. Assisting with the day-to-day queries raised by the Retailer network around parts orders via telephone and email
4. Loading the workshop diary
5. Using Drive/Keyloop systems
6. Providing a knowledgeable, courteous, responsive, and efficient service expressing the brand
7. Meeting and greeting customers and identifying their additional needs
8. Upselling additional products and services
9. Keeping customers up to date with the progress of their vehicle
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY - alternatively, contact Ed Hatt at Hawkfield Recruitment to discuss this role in more detail. #J-18808-Ljbffr