Main area Administration Grade Band 3 Contract 12 months (Fixed Term 12 months) Hours 37.5 hours per week (Full-time hours Mon-Fri 09:00-17:00) Job ref 310-CORP-6929547
Site Elizabeth House Town Cambridge Salary £24,071 - £25,674 per annum pro rata Salary period Yearly Closing 20/02/2025 23:59
Job overview
Are you interested in providing a valuable support service for the trusts clinical teams? Here at Temporary Staffing Services (TSS) we help the trust provide staff for short term postings to cover areas of need for a variety of purposes and environments. We work closely with the teams to ensure we provide the right staff for the job and in doing so ensure continuity and safe practice in all our teams.
TSS have a bank of workers that provide the flexibility to meet the changing needs of clinical services across Cambridgeshire, and your role as a Bookings Co-ordinator will be to link the worker with the clinical service, booking people into shifts that come up using our IT Systems, liaising with Managers when shifts are needed, and continually ensuring that our workforce is utilised to maximum efficiency in order to reduce Agency spend across the trust.
The Booking Co-ordinator role is currently working from home with a view to a mixture of both home and office based in future.
Main duties of the job
* The post holder will support the team in the booking of temporary staffing in accordance with correct practices and procedures.
* The post holder will provide a professional call handling service for internal and external customers.
* The post holder will ensure invoices are processed and authorised in a timely manner.
* The post holder will ensure Trust policies and procedures are adhered to in the running of the service.
Working for our organisation
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
* To deal efficiently with telephone calls, record incoming messages and relay to staff.
* To liaise with ward managers and staff on requirements for temporary staffing, in sometimes difficult situations where tact or skills of persuasion are required.
* Using the MAPS system, manage the placement of bank workers, ensuring optimum number of shifts covered.
* To ensure all bank resources are maximised to keep external supplier usage to a minimum.
* To communicate effectively with ward managers and staff on status of requests.
* To liaise with external agencies to source suitable cover.
* To work within a wide range of procedures and practices essential to the safe running of the service, and in line with Trust policies.
* Paying attention to speed and high levels of accuracy, to process timesheets on the electronic rostering system as part of the weekly payroll.
* To be able to competently judge situations around temporary staffing to ensure a safe level of cover is provided.
* To assist in the effective monitoring and analysis of Working Time Directive for all bank staff, and take action on the finding.
Person specification
Education / Qualifications
* Educated to GCSE standard - Including numeracy and literacy.
Experience
* Relevant amount of office experience.
* Understanding of managing office systems.
Skills & Abilities
* Excellent organisational and administrative skills.
* Ability to use own initiative.
* Good interpersonal skills.
* Build good working relationships.
* Able to work to deadlines.
* Ability to organise and prioritise work.
* Excellent Microsoft office skills including Word, Excel and Outlook.
We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities.
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