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Meeting & Events Beverage Manager, London
Client:
Pan Pacific London
Location:
London, United Kingdom
Job Category:
Hospitality
EU work permit required:
Yes
Job Reference:
4af16cc52db4
Job Views:
4
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
Pan Pacific London brings understated, comforting, and approachable luxury to London’s premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations. Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.
ABOUT YOU
We are looking for a passionate and guest-focused Meetings & Events Beverage Manager to join our incredible Meetings & Events Operations team at Pan Pacific London. You show confidence, empathy, and professionalism when dealing with guests and associates alike. You are calm under pressure and you desire to deliver the best experience for our guests.
If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.
JOB SUMMARY
As a Meetings & Events Beverage Manager, you will be responsible for creating exceptional experiences for our guests, ensuring the smooth operation and execution of all meetings, conferences, and events. This role involves overseeing the daily operations of beverage services during events, ensuring seamless coordination within meeting rooms and addressing any client inquiries or issues promptly. Your tasks will include but are not limited to:
1. Continuously monitor beverage costs to ensure alignment with budgetary constraints.
2. Ensure timely placement of all beverage orders and proactively address potential order issues.
3. Communicate any beverage service level concerns to the Assistant and/or Operations Manager.
4. Monitor compliance with local laws governing alcohol beverage service.
5. Strive to achieve or exceed budgeted financial goals.
6. Serve as the primary point of contact for clients, addressing inquiries and liaising with them throughout the event to ensure satisfaction.
7. Assist in supervising daily shift operations.
BENEFITS OF WORKING AS A MEETINGS & EVENTS BEVERAGE MANAGER AT PAN PACIFIC LONDON
As a company, we pride ourselves on our close-knit relationships, development, and wellbeing. We offer you:
1. Celebrate your Birthday with an extra day off
2. Cycle to Work Scheme
3. Seasonal Ticket Loan
4. Enhanced Maternity and Paternity Policy
5. Eye Care Voucher Scheme
6. Social & Employee Wellness Activities
7. Employee Assistance Programme including 24/7 virtual GP and financial advisors
8. 2 Hotel-Wide Social Events a year as well as additional social gatherings
9. Dry cleaning for uniforms and work attire
10. Reward and Recognition – Star of the Month, Manager of the Quarter and Star of the Year
11. Guest Experience Programme
12. Discount on our Food and Beverage Outlets
13. Culture Club – Focuses on Diversity and Inclusion
14. Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties
15. Complimentary meals prepared for you by our chefs
16. 2 Study Days per year (fully paid and in addition to your annual leave)
17. 2 Volunteer Days per year (fully paid and in addition to your annual leave)
18. Progression – our goal is to always to coach and keep our employees helping you to develop and grow internally and within the PPH Group
ABOUT PAN PACIFIC LONDON
Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30 hotels and serviced suites in 22 cities across Asia Pacific, North America and Europe, including seven development properties to be launched by 2025. Pan Pacific strives to deliver sincere and graceful service to every guest who appreciates luxurious hospitality. With a passion for excellence as our promise, Pan Pacific is the trusted and timeless choice for memorable experiences.
Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property, most recently voted:
* Hotel of the Year, Group 2023 | Catey Awards
* Hotel of the Year, London 2022/2023 | AA Hospitality Awards
Our team can’t wait to welcome you.
Please note that all applicants for the Meetings & Events Beverage Manager must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
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