Lead Support Worker Simonside House, Newcastle upon Tyne. Permanent, Full Time (37.5 hpw) Pay £13.21 per hour (£25,838 per annum)and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change customers lives for the better?As our Support Coordinator, youll play a really important role in supporting the smooth running of our service. Youll be working with our young people who are aged between 1625. We help them in the areas of emotional support, building on their independent living skills, provide advice and we advocate for our customers. Many of our customers have a mental health diagnosis and can present with behaviours that are challenging. Youll make a big difference each day as you help our customers achieve their hopes and aspirations. Typical day as a Lead Support Worker (known by us as Coordinator) Creating person centred support plans with our customers, working with our clinicians to develop customers Risk Management Plans Youll be assisting our fantastic customers with complex mental health Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Working closely with external agencies so that there is a seamless approach to support. As a Support Coordinator, you are supporting our Support workers in service delivery as well as focusing on our service KPIs and working alongside management to achieve these. Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK You bring Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues with this. Experience of coordinating and assessing customer referrals. The ability to workon your own initiative, remaincalm under pressure and havea resilient approach. Experienced in safeguarding, risk assessments, confidentiality and data protection. IT skills: It's important that you are technologically savvy (or at the very least not a technophobe) Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.?This remains under regular review Our team Youll join our friendly team whocome from different walks of life and are here to support you as you make yourself at Home. Our Simonside House team is led by Enie, our Senior Client Services Manager and Kirsty, our Client Services Manager. Were a social bunch with a wealth of knowledge and love a good chat. Job details Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. Work pattern - you will work on a rota, with a variety of shifts, including weekends and Bank Holidays. There will be aspects of lone working however we do get together regularly in Simonside House for a team catch up. Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work Whats in it for you? 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39 and time off for volunteering too Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us Colleagues really matters to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about ourbenefits on our website. Find out more Click APPLY NOW to see ourSupport Coordinator Job Description, find out aboutus and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at. ADZN1_UKTJ