Tees Esk and Wear Valleys NHS Foundation Trust
We are looking for an exceptional individual to help to lead this exciting and dynamic process to test and develop a 24/7 Community Mental Health Hub model for York.
A 24/7 Community Mental Health Hub is being developed, in the West of the City of York, as part of a pilot funded by NHSE for 2 years. The pilot builds on a longstanding ambition in York driven by the Mental Health partnership, in response to wider stakeholder events that identified that a person centred, transformative approach was needed to improve the outcomes of people with mental health needs in the city of York.
Main duties of the job
The Hub manager will be instrumental in the development and implementation of the hub model, supporting the design process with local service users, carers, local statutory and voluntary sector organisations to better meet the needs of people that require mental health support in the west of the city. With an open-door policy, the hub is intended to be accessible to anyone offering a range of mental health services and support on a 24/7 basis.
The role of the Community Mental Health Hub:
The support and care are comparable to that of a loving family. It fills the gap between well and unwell. No referral or criteria necessary.
Harnessing existing assets around York, the hub will ensure services are working collaboratively, are accessible and communicate and feed back into them.
People know they are seen for all that they are. It is the role of the hub to live, champion, and grow that shift in culture.
About us
We are a warm, welcoming service, you will be fully supported by the internal and external leadership sets. You will have opportunities to understand and participate in the development of service.
James Muldoon, Service Manager - james.muldoon@nhs.net
07760172246
Job responsibilities
1. To manage and provide inspirational leadership to all the staff within the Hub. This will include expertise in practice support, change management and communication to a variety of stakeholders.
2. To work collaboratively as a multiagency leadership team, to continually improve the effectiveness of the service and to co-produce outcomes for this.
3. To ensure that all staff understand the importance of evaluation, research and audits and embed processes into everyday practice. To inspire all team members to facilitate a service that is customer focused and puts the assets of the customer at the heart of the service provided.
4. To further develop the daytime practice model alongside defining the out of hours provision to align with the core principles of the model. This will involve complex system change and advance integration with other organisations and services.
5. Oversight of further developing and testing practice and systems to manage the high demand and need for the service, ensuring that everyone receives the right offer at the right time.
6. To support staff to promote personalised support utilising non-traditional, innovative methods of support and intervention. To work flexibly around people's needs and commit to prevent further disruption to their lives.
7. To be responsible for the development of Hub staff utilising supervision, appraisal, solution focused leadership and coaching.
8. To ensure the team delivers great practice for all the customers, this will require monitoring and development of new structures to feedback to stakeholders.
9. To manage complaints, investigations and incidents using a professional, common-sense approach.
Person Specification
Qualifications
* Current professional registration with appropriate body in healthcare or social work or relevant professional clinical qualification (ie PWP/CWP in IAPT/Getting Help services).
* Be Educated to Master's level in leadership or a subject area relevant to the area of practice OR Have equivalent clinical experience to that of masters level such as working as a band 6 (or above) in relevant clinical area with significant experience.
* Be trained in Clinical Supervision and Providing Clinical Supervision.
* Be a Recognised Practice Assessor/Practice Supervisor.
Experience
* Significant experience of managing people.
* Significant experience of working with patients with complex needs in the specialist field.
* Significant experience working with patients who display risk behaviours.
* Working collaboratively with others (external partners, staff service users and their families/carers).
* Evidence of delivering supervision.
* Working knowledge of the legal framework and statutory obligations under the Mental Health Act, Mental Capacity Act and other relevant legislation.
* Detailed understanding of Safeguarding and its application in practice.
* Risk assessment and management and its application in practice.
* Developing, maintaining and auditing standards of practice.
* Evidence of training in Quality Improvement methodology or coaching.
* Inter-agency and partnership working.
Knowledge
* Understanding of psychological models of care and treatment (depending on specialist area).
* Knowledge of current issues relating to health needs of patients in the field of practice, regionally and nationally.
* Research methodology.
* The Trust's Quality Improvement system (QIS) - or completion of training within agreed timescale Governance and its application in practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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