Description
The Cyber Incident Response and Investigation Team within the Investigations department is responsible for investigating data protection breach cases including those where the breach occurred due to a technical failing (eg through attacks on data controllers’ systems) or technology related organisational failing.
As well as carrying a personal investigation caseload, you will have a role in supporting the identification of new and emerging threats to data security in the technology arena, in stakeholder engagement and relationship management, and providing technical expertise to colleagues across the Investigations Department and beyond.
Key responsibilities:
1. Manage a caseload of predominantly technology-centred cases autonomously, making independent recommendations and where appropriate decisions, about cases, priorities and opportunities to improve the practices of those the ICO regulates.
2. Using judgement, intellectual ability and initiative, to handle cases and undertake wider regulatory activity under the legislation overseen by the ICO in line with established strategies, policies and procedures.
3. Negotiate with organisations to achieve compliance with the relevant legislation, either in one case or in the future where appropriate.
4. Provide good customer service to all parties, managing expectations sensitively and communicating clearly, regularly and at an appropriate level, in writing and over the telephone.
5. Be conversant with relevant legislation and political, social and legal as well as technological developments, that impact on information rights.
6. Provide technical advice to the Investigations department and other internal stakeholders in relation to the cases under investigation, and where appropriate, in connection with wider threats and trends.
7. Develop and maintain relationships with any relevant internal/external stakeholders as appropriate.
8. Provide briefing or guidance material on case related matters for more senior members of staff and present case overviews to colleagues where necessary.
9. Comply with ICO Policies and Procedures
Person specification
Essential criteria assessed at application stage:
10. Experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience.
11. Excellent standard of literacy and effective written communication skills for writing letters, reports and meeting notes
12. Ability to use standard office IT packages
13. An ability to help others to develop their knowledge/ experience
14. Ability to travel to meetings and events in the UK and overseas (possibly outside office hours)
Essential criteria assessed during interview:
15. A strong desire and aptitude to continually develop technical knowledge, skills and abilities as technology evolves
16. Good intellectual and analytical ability in order to apply complex legislation to a variety of circumstances
17. Effective verbal communication and presentation skills including the ability to explain technical matters to a nontechnical audience
18. Ability to deal with a demanding workload which may include considerable correspondence and to prioritise accordingly
19. Ability to work on own initiative and as a member of a team
20. Excellent interpersonal skills with people at all levels
21. Effective negotiation skills
Equality, diversity, and inclusion
The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website.
Candidates with a disability who meet the minimum criteria for this vacancy will be invited to interview as part of the ICO’s commitment to the Disability Confident Scheme.
If you have a disability or impairment and require an alternative application method, please email the HR team at.
Closing Date
Please submit your CV and cover letter detailing your suitability to the role by 23:59, 28 July 2024
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Please note that post holders for this role may be required to receive security clearance to, at least, SC level and possibly DV. This requires the disclosure of spent and unspent convictions. Although convictions will be taken into account, any such information will not necessarily prevent you from obtaining a security clearance.