Join our clients team as a Bodyshop Advisor - Near Slough!
Are you a customer service superstar with a background in the automotive industry? We have an exciting opportunity for an experienced Bodyshop Advisor to join our clients dynamic team!
About the Role: As a Bodyshop Advisor, you will be the first point of contact for our clients, ensuring they receive exceptional service throughout their experience. Your organizational and communication skills will play a key role in maintaining our high standards of customer care.
Key Responsibilities:
* Greet customers warmly and provide expert guidance on bodyshop services.
* Manage administrative tasks efficiently to keep operations running smoothly.
* Proactively promote additional products and service plans to enhance customer satisfaction.
* Collaborate with the team to ensure timely service delivery and customer follow-ups.
* Maintain an organized workspace and uphold the professionalism of the bodyshop.
What We’re Looking For:
1. Experience: A minimum of 2 years in customer service, ideally within a dealership or bodyshop setting.
2. Skills: Strong organizational skills and meticulous attention to detail.
3. Knowledge: Familiarity with Kerridge or other DMS systems is a plus.
4. Personality: A pas...