What's involved with this role: Interim Income Maximization & Digital Transformation Programme Manager Reference no: Brent 5258137 Pay Rate: up to £444.00 per day PAYE depending on experience (tbc) 36 Monday – Friday, normal working hours This opening assignment is for 6 months City: WEMBLEY, LONDON Note: the pay rate is provisional only and the ad will be amended with the confirmed rate once received Basic DBS disclosure required Hybrid working – 3 day in London Brent Office, 2 days remote In this senior leadership role, you will be at the forefront of the Council’s transformation programme, focusing on income maximisation, debt reduction, and improved efficiency through automation and digital solutions. Oversee the day-to-day execution of key transformation projects, from governance and stakeholder management to risk mitigation and team leadership. Key responsibilities: Lead the design and implementation of income-maximising strategies, including a shift toward payment-in-advance models to reduce outstanding debt. Develop and maintain robust governance frameworks, ensuring clear accountability, efficient progress tracking, and active risk management. Oversee a small multidisciplinary team, providing mentorship and direction, and ensuring seamless collaboration across departments and third-party suppliers. Maximise the capabilities of new modules & functionality in existing IT systems, driving process automation and efficiencies across the organisation. Establish and maintain a strong programme narrative to communicate benefits to stakeholders, including executive leadership and community partners. Spearhead initiatives that leverage automation and digitization to optimise revenue collection processes, enhance customer experience, and improve interdepartmental communication. Drive business readiness for change, ensuring all departments are aligned with the programme’s goals, milestones, and deliverables. Track and report on financial impacts, making adjustments to the programme approach to maximise benefits. Build and sustain strategic relationships with internal and external stakeholders, acting as a primary contact for transformation leadership. Oversee and produce the board pack for the monthly Income and Debt Board, providing clear updates on progress, key metrics, and strategic recommendations Qualifications: Educated to degree level in a relevant discipline or able to demonstrate significant comparable experience. PRINCE2 qualification is required, with additional certifications in project management (such as MSP or APM) highly desirable. Knowledge: Knowledge of local finance systems including NEC, Oracle Fusion, Pay360, Abacus would be an advantage but not necessary. Expertise in digital transformation frameworks (Agile/Waterfall) and digital tools (MS Project, Azure DevOps). Experience: Proven experience in managing transformation programmes with a focus on income maximisation, debt reduction, and public sector or local authority finance would be beneficial. Demonstrable experience with public sector income projects or financial transformation programmes, with an understanding of public sector challenges and drivers. Extensive background in delivering automation and digital transformation projects that enhance operational efficiency and customer satisfaction. Skills & Abilities: Strong governance, budget management, and risk mitigation skills. A collaborative leader, skilled at building consensus across multidisciplinary teams and delivering high-quality outputs in complex, matrixed environments. Proficiency in programme management tools and methodologies, including MSP (Managing Successful Programmes), APM, or equivalent project management qualifications. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address. Please feel free to apply to us directly via jobstclrec.com by quoting the job reference and exact job title. To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles. ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please