About the Role
Would you like to manage and maintain IT Systems & application solutions that play a key role for the council’s services? Are you seeking a new challenge to work with complex and interesting systems?
Rochdale Borough Council are on the hunt for an enthusiastic technical engineer on a temporary basis of 2 years to help transform our systems & applications alongside regular maintenance. This is a great opportunity to join an exciting team of talented engineers who are providing services & support that have a large impact on the way we provide services to the public.
Out of hours support may be required but this is on very rare occasions.
About you
As part of the systems & applications team you will be responsible for the continuous improvement & maintenance of our solutions. You will be working with industry leading technologies. Previous working experience within an IT role is crucial for this role.
You will be able to demonstrate experience in the following areas:
* IT Systems & Applications support
* Acting as a point of contact for 2nd / 3rd line support incidents and able to carry out any remedial work in a timely manner to resolve incidents
* Troubleshooting and resolving complex problems
* Change and incident management
* Working with internal & external stakeholders including but not limited to suppliers
* Working with project and incident management tools such as Service Now, Jira, Monday.com
* Configuration & maintenance of IT applications & systems
* Able to multi-task
* Organisational skills
* Motivated and forward thinking, able to demonstrate professionalism and enthusiasm
* A team player
* Attention for detail
About us
We are growing all the time. Our multi-million pound regeneration programme has transformed Rochdale town centre, with many more pioneering projects to follow. Our state-of-the art Riverside development has seen a new shopping centre, cinema, restaurants and much more.
We offer a flexible working pattern to help manage a healthy work-life balance.
Why join us?
* We are a key part of the borough’s service offerings
* We have a great team of talented individuals and promote team collaboration
* Training and development opportunities, giving you the chance to take on new challenges and excel within your career
* A supportive and enthusiastic service
* Generous Annual Leave allowance
* Pension: You will have access to the Local Government Pension Scheme (LGPS)
* Excellent public transport skills
* Located in the heart of Rochdale Town Centre
* Great motorway links
To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification.
We suggest that when completing your supporting statement, you use the person specification criteria as headings then give a specific example.
Please ensure you anonymise your CV and supporting statement.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.
If you are interested in what we are offering, and have the skills we are looking for we want to hear from you. If you would like to discuss the post further please contact Mohammed Umar, Senior Systems and Applications Manager on 01706 925812.
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