The provided job description contains relevant information about the role of Customer Team Leader at Co-op, including responsibilities, benefits, and company values. However, the formatting can be improved for better readability and engagement by properly structuring the content with appropriate HTML tags.
Below is a refined version that enhances clarity and organization:
Customer Team Leader (Hiring Immediately), Crawley, West Sussex
Client: Co-op
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
4
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Closing date: 24-04-2025
Location: Kings Beach Hotel, The Parade, Pagham, Bognor Regis, PO21 4TW
Pay: £13.65 per hour
Contract: 16 hours per week + regular overtime, permanent, part-time
Working pattern: Varied shifts including early mornings from 5.45am, afternoons, late evenings until 10pm, and weekends. Shifts will be in this store and another nearby store, details to be discussed at interview.
Full, paid training provided. Applications can now be made via mobile device (no CV needed!).
You must be aged 18 or over to be a Customer Team Leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team. Benefits include 36 days holiday, a pension with up to 10% Co-op contribution, virtual healthcare services, and a 30% discount on Co-op products.
As a Customer Team Leader, you’ll lead the store team, coach and supervise team members, deputise for the Store Manager, and perform various store tasks like re-stocking and cleaning.
We focus on fairness, community support, and colleague wellbeing, offering support for physical, mental, and financial health, along with policies for life events.
What you’ll do
* Provide friendly, helpful, and thoughtful customer service, managing store operations and handling challenging situations.
* Develop your team through coaching and training, fostering an inclusive culture.
* Ensure the store remains safe, legal, and fully operational.
* Manage diligence checks and stock accuracy.
* Support your store manager, deputising when needed, and assist with HR processes.
* Introduce new products and services, encouraging team feedback.
* Engage with the local community and support the Co-op community plan.
Ideal candidate qualities
* A genuine care for customers and members.
* Ability to lead and support your team while being hands-on on the shop floor.
* Strong people skills and relationship-building abilities.
* Organisational and problem-solving skills.
* A desire to grow leadership skills.
* Flexibility to work various shifts.
Why Co-op?
* Paid training and support for career development.
* 30% discount on Co-op products plus 10% on other brands.
* Pension scheme with up to 10% employer contributions.
* Wagestream app for early pay access.
* 36 days holiday (including bank holidays).
* Virtual healthcare services.
* 24/7 employee assistance.
* Advance notice of rotas via phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We welcome applications from everyone and aim to create inclusive environments. We make reasonable adjustments for disabilities and are part of the Disability Confident scheme. We encourage you to indicate if you'd like to be considered under this scheme during your application.
As part of the application process, you'll complete two online assessments (~20 minutes). We reserve the right to close the vacancy early if needed.
#J-18808-Ljbffr