Care Outlook is an expanding leading home care provider in London and South East of England since 2005.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Team Leader to maintain and develop our Extra Care Schemes in Horsham: Highwood Mill and Leggyfield Court.
Core Duties & Responsibilities as Team Leader:
* Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
* Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations
* Ensuring care assessments, care and risk planning meets best practice and customers aspirations
* Work with Recruitment Team to ensure sufficient current and future staffing levels
* To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required
* To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
* To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly
* Participate in the paid on-call rota, including weekends if required
* Put in place measure to comply with CQC regulations and work to achieve the best care standards possible
As a Team Leader, you will be offered the following:
* Salary £25,000
* Company issued mobile phone
* Ongoing support and Professional Development
* 20 Days Holiday plus Bank Holidays
* Opportunity to work in an expanding leading home care provider
We are looking for a Team Leader to join us who are:
* 100% committed to helping improve the quality of life of vulnerable people
* Flexibility to cover on call to meet the needs of the business (essential)
* Knowledge of CQC standards and CQC Compliance (essential)
* Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
* Full Driving Licence and access to a vehicle (preferred)
* NVQ Level 3 Health & Social Care (preferred)
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to peoples lives, then this could be your next role!
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