We are seeking an experienced candidate with order management experience and strong French language skills, both written and verbal. The successful candidate will be customer-orientated with proven experience in high-volume order processing. An exciting opportunity within a dynamic and busy team!
Job Title: French Speaking Customer Service Representative
Salary: £28,000 - £30,000 per annum
Location: Bracknell
Responsibilities:
1. Using your French language skills to manage a retail client portfolio for order management and processing.
2. Processing client retail orders onto the CRM system to release accurate information to 3rd Party distributors.
3. Ensuring all EU orders are compliant with ever-changing EU and Customs regulations.
4. Liaising with 3rd Party warehouses to ensure orders are actioned, packed, and dispatched in line with client guidelines.
5. Providing proactive, excellent customer service both in writing via email and verbally.
6. Following up on delivery discrepancies ensuring invoices are paid.
Skills & Experience:
1. Fluency in French, both written and verbal.
2. Order entry and management at a high volume.
3. A resilient and calm attitude, due to the reactive and fast-paced nature of the business.
4. Great communication skills and a
#J-18808-Ljbffr