A Vacancy at Norfolk Community Health and Care NHS Trust.
An exciting opportunity has arisen for a highly motivated, enthusiastic experienced registered nurse to join Norwich Place as a Clinical Operations Manager supporting both the High Intensity User Service and Norwich Community Matron team.
Both teams work with service users to promote self-management of chronic long-term conditions while managing any acute episodes to ensure the patient receives the Right Treatment in the Right place.
You will work out of several NCHC locations in Norwich and some travel across the County would be expected as part of your staff support provision.
To provide clear operational leadership and line management to staff working in Community teams within your portfolio.
Alongside the leadership of both teams, the successful candidate will be expected actively look for, and progress, opportunities to improve and develop both services, working with our system partners to support patient autonomy.
The post holder will ensure NCHC's annual priorities, goals and behaviours are embedded within the team and place, contributing to staff wellbeing, and working alongside our key partners and stakeholders to ensure patients receive a seamless and integrated service.
High Intensity User Service (HIU)
The HIU service aims to work with the most vulnerable clients across the health and care system. We identify frequent users of unscheduled care and using a client centred, coaching model, work holistically with service users to set goals and identify practical support to empower positive behavioural change.
Norwich Community Matrons
The team provide advanced case management and clinical nursing care to patients with long term conditions who are often high intensity users of both primary and secondary care. You will work closely with PCN and NCHC community team colleagues to assess and provide advanced level interventions for patients with long term conditions.
Norfolk Community Health and Care NHS Trust is an organisation assessed as being 'Outstanding' by Care Quality Commission in 2018.
If you would like to be part of an outstanding organisation that delivers high quality personalised care, supports innovation, that is committed to delivering quality services in our local Communities, and promotes an open and fair culture, then please apply to work with us. You will receive support and development through in service training, regular appraisals, a personal development plan and clinical supervision.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title
Find out more about working for our organisation here:
Job responsibilities
· To facilitate the delivery of service specifications and key performance indicators.
· To work with all healthcare professionals and statutory / non statutory agencies to provide a seamless, integrated service to our service users/patients.
· To be responsible for the professional leadership of defined teams within Place Locality, demonstrating a supportive and flexible leadership approach and a proactive, responsible attitude to promote confidence in the team and the service.
· Deputise for other Clinical Operations Managers & Clinical Leads as required.
· To explore current practice, identifying areas for development.
· To provide professional clinical leadership to the Integrated Community Team within own sphere of practice.
· To work within the integrated team to prevent unnecessary admission to hospital.
· To ensure services can provide in-reach to inpatient units and procured beds where required.
To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users
This advert closes on Wednesday 15 Jan 2025
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