Job Title: Admissions and Enrolment Officer
Location: Highbury Campus
Salary: Pro Rata £22,446.26 - £24,227.99 Full Time Equivalent £24,791.39 - £26,759.27
Hours of work: 33.5 Hours per week, 52 Weeks per year, Part-Time, Maternity Cover
About us:
At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.
We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.
What we offer:
* Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
* Pension: Generous Local Government pension. Further information can be found at www.hants.gov.uk/hampshire-services/pensions/local-government
* Learning & Development: Programmes by The Community Adult Education Department
* Staff Development: Access to the College staff development programmes and CPD
* Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
* Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
* Parking: Free car parking across all campus sites (apart from Arundel)
* Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
About the role:
A truly rewarding opportunity has arisen and we need someone with passion, drive and enthusiasm to make a difference at City of Portsmouth College (CoPC). This role will be based at our Highbury Campus but travel between our sites may be required on occasions.
The ideal candidate for this post is an individual with a strong background in the delivery of information, advice and guidance (IAG) in a busy working environment. The Admissions & Enrolment Officer has a key, customer-focused role in recruitment processes for all new students at the College. The provision of excellent IAG is crucial in helping our students to select the most appropriate subject courses and combinations in support of their future pathways into apprenticeships/employment or university.
This role will include support for prospective students, parents and other stakeholders when starting the application process with us. You will also be responsible for organising the admissions interviewing diary for teaching and support staff. We are driven to provide excellent customer service in a friendly and welcoming manner to all of our current and future students.
The successful candidate will need to be confident, friendly and supportive in dealing with our customers in person, on the telephone and in response to email enquiries. You will also have strong organisational abilities, excellent IT skills and the capacity to work effectively in both team and independent contexts. Liaison with other college teams to provide a coordinated service is also a key part of the role; this would include work with the Careers Team and Marketing Team at some events.
The Admissions & Enrolment Officer role will be constantly evolving and we therefore require an individual who is eager to learn, expand their experience and knowledge in this field and always provide the best of options for our students.
Key Responsibilities:
* To input, amend and maintain records within the relevant MIS systems
* To be responsible for data production, validation and control
* To adhere to and understand principles of funding methodologies, using this knowledge to interrogate data
* To be responsible for administering and processing paperwork and complete appropriate documentation as required
* To provide excellence in Customer Service and communication, this involves customer contact via the telephone, in person and in writing
* Work in an organised manner ensuring information is complete, timely and accurate.
To be successful in this role, below is what we would need from you:
* Evidence of commitment to professional development
* A good standard of Maths and English
* Strong organisational and time management skills
* Excellent communication and interpersonal skills
* Proficiency in Microsoft Office Suite
Diversity and Inclusion:
Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.
The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities, and the range of direct and indirect student support services.
Pre-Employment Checks:
The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
We reserve the right to close the job advert when we have had successful applications, and it may not run for the full duration of the advert.
We do not accept CVs from agencies for these roles.
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