Be an active member of the Directorate Management Team, attending meetings and participate in the departments decision making process. Manage outpatient activity Provide line management and support to the Patient Access Team Leader & Ward Clerk Coordinator ensuring procedures and office practices are effectively applied by all A&C staff across the areas. Through regular one to one and group meetings with the Patient Access Team Leader & Ward Clerk Coordinator facilitate and promote a one team approach to staff management and issues. Plan administrative workforce requirements in liaison with the Directorate Manager to ensure appropriate and equitable levels of administrative support in all areas while fostering a team approach to issues. Manage the recruitment and induction process for administrative staff, raising Trac requests, establishment change forms, preparing job descriptions, personal specifications, writing advertisements, short listing and chairing the interview panel. Ensure that Trust policy is always followed during the recruitment process. Ensure the Trusts Performance and Management policy is adhered to at all times when any A&C staff are being performance managed. Arrange temporary staff as required with NHS Professionals ensuring Trust procedures and guidelines are followed at all times. Be familiar with the Trust Human Resources policies and conditions of service, including sickness absence, staff training and Performance and Conduct. Ensure that processes are followed and workforce information is appropriately disseminated. Ensure that all administrative staff have an annual appraisal and a personal development plan in accordance with Trust guidelines. Take personal responsibility for the appraisal and continuing personal development of the Team Leader.. Act as mediator and counsellor for all A&C staff to help resolve issues and problems Responsibility for managing the administrative budget for Maternity Services, ensuring financial balance and the effective use of resources, ensuring the Trusts policies and guidelines are adhered to at all times.